IVEN’s integrated engineering solutions for pharmaceutical factory include the clean room, auto-control and monitoring system, pharmaceutical water treatment system, solution preparing and conveying system, filling and packing system, automatic logistics system, quality control system, central laboratory and etc. Focused on customers’ individual requirements, IVEN customizes engineering solutions meticulously for users on:*Pre-engineering consulting service*Production process selection*Equipment model selection and customization*Installation and commissioning*Validation of the equipment and process*Production technology transferring*Hard and soft documentation*Training for skilled workers and so on.What I did in IVEN:1. New market customer development and do market research (Uzbekistan stayed 2 months, searched 65 contacts, visited 16 target companies, succeed to cooperate 1,000,000 rmb within 1st year, over 1 million USD later in the coming two years. )2. Maintain relationships with old customers3. Have full experience in preparation for registration and participation in Domestic and abroad exhibitions. （Since 2009 began to attend domestic and abroad exhibitions, and till 2020, attached more than 30 exhibitions）4. Improved the ability to the maintenance of big group customers. (Attend Zhenghedao private training class)5. Skilled in operating B2B websites such as Alibaba, Made in China6. Proficient in using Word, excel, ppt .etc office software, good at PS picture processing, video processing, etc.7. Support technician team to online and on-site translate while installation or during aftersale service8. Separately find suppliers on some out resource products and purchase.9. Live show host10. Face-to-face commercial negotiations with customers etc.11. Guide new sales assistants' work sometimes from our products, customer negotiation, B2B skills, etc factors.......Last but not least, is the ability of learning.

The factory is new for international trade. Daily life work including: 1.By B2B websites, search, build and maintain long-term business relationships with customers .2.Satisfy customers, follow up the orders, arrange the mass production in factory, discuss shipping and making clearance with shipping agent ,etc. 3.Searching the garment bidding news, was responsible for‘The Bidding Program of HuBei State Administration Of Taxation Uniforms’: arrange the sample uniforms, making the tenders, quotations, attending the bid opening etc.4.Complete other tasks assigned by boss, e.g. registering new company, assisting the 3rd party inspection, etc.

Internatioanl trade department1.Be responsible for,B2B websites, prepare and attend the professional fairs domestic and aboard (4-7 times/year), obtain new customers and maintaining all the customers relationships. 2.On knowing customer’s needs, satisfy them with most suitable machines. Negotiate and finalize prices with customers and factories production department. Inform the customer factory’s performance during production , shipping ,making the documents (Invoice ,Packing list,Essential factors for declaration etc.) for custom clearance. 3.Assist aftersales service by translating or interpreting the technician’s instruction. 4.As interpreter when customers training or visiting in factory; translating and updating company catalogs ,website information ; Complete other tasks assigned by boss.

Internatioanl trade department Trading Assistant and Merchandiser 1.Service the foreign clients while visiting our factory: pick up them in the airport, accompany to visit the Sample room,workshop, help to book the hotel or flight. 2.Update products information on Company and B2B 's web, reply the inquires. 3.Attend all Toys Fair, display our toys, make customer's records, keep in touch with them. 4.Following an order, confirm the samples, delivery time, payment; arrange the mass production, shipping;check the PI,Invoice,Packing list,S/O,Form A; solve the problems after sale. 5.Take the boss or manager's other instruction.