Alice Agnello Email & Phone Number

United States

New York City Metropolitan Area

New York, United States

Head of Project Management - Hired as the first project manager for the US team and built the project management department from the ground up. Created and implemented a codified project management process across the US business which was then expanded globally. - Built, trained and developed the four person project manager team to ensure a high level of performance, by providing purpose, direction and motivation. - Managed diverse client projects for brand strategy, sustainability, innovation, creative, design and comms planning. Clients included: AdCouncil, Colgate, EY, Mazda, Noom, PepsiCo, Pernod Ricard, Spin Master and Starbucks. - Codified strong communication and management skills to ensure multiple stakeholders across projects were kept up to date and always knew what needed to be done to keep projects moving towards the deadline. - Developed and maintained partnerships with internal and external resources, including vendors, project contractors and employees in other departments.Chief of Staff - Improved the efficiency of the business by managing the time of the executive leader. Helped to organize and prioritize tasks, set meetings and plan all details to set them up for success. - Constant strategic forward thinking to make connections that others didn’t see to avoid potential conflicts and bring it to the attention of the executive leader as needed. - Provided support and oversight for special projects and initiatives as well as follow up with potential business projects. - Helped as needed with business development, marketing, client management, product innovation, etc.

- Hired as the first project manager for the US team and built the project management department from the ground up. - Interviewed, hired and trained new project managers as business needs increased. - Created and implemented a codified project process across the entire business. - Strong communication and management skills to ensure multiple stakeholders across projects were kept up to date and always knew what needed to be done to keep project moving towards the deadline. - Developed and maintained partnerships with internal and external resources, including vendors, project contractors and employees in other departments. - Created for each project a detailed project plan to track progress and ensure that all projects were delivered on-time, within scope and within budget.

Williamsburg, Virginia

- Manages client interaction through phone calls or email correspondence, set-up consultations and on-going communications regarding the scheduling of approved projects. - Manages construction staff by recruiting, selecting and orientating new employees, prepares bi-weekly payroll and maintains time tracking system as well as health and dental benefit programs.- Ensure all aspects of finance are executed including accounts receivable, accounts payable, payroll taxes, tax returns, contractor and business licenses, worker’s compensation, car and liability insurance.- Creation, update, photography and management of website.

Williamsburg, Va

- Supported three financial advisors and over 400 clients located throughout the United States.- Main point of contact for all clients from on-boarding, opening accounts, answering questions, and remembering details that client’s shared to then enhance their experience with the firm. - Daily client interaction through phone calls and email correspondence, set-up consultations, sent/received funds and securities per client’s request from financial accounts to their bank. - Maintain top-level of discretion related to clients, financial advisors and company details.- Updated look and feel of website in 2019 and managed website including execution of headshot photography. - Management of all public relations and marketing endeavors throughout community.- Managed front desk receptionist and her daily and weekly job duties.

Williamsburg, Virginia, United States

- Supported three Financial Advisors and one Client Service Associate with over 400 clients throughout the United States.- Managed busy front desk duties including incoming/outgoing phone calls, scheduling appointments and client annual reviews, greeting clients, and mail distribution.- Maintained organized and overall appearance of office for co-workers and clients.

Toano, Virginia

Spearhead marketing coordinating efforts including full P&L control, catalog planning, social media promotions, email marketing campaigns, database maintenance and overall quarterly marketing planning. Act as a liaison between President & Chief Marketing Officer and outside vendors to communicate vision and creative direction while protecting company’s branding and message. Ensure all aspects of planning from conception to implementation are seamlessly executed within the deadlines set during marketing planning sessions. Monitor Marketing KPIs and reports including Google Analytics and Social Media metrics and make strategic planning recommendations to the President and the CEO. Foster relationships with vendors and work with marketing and customer service teams to decrease costs and increase effective direct and online marketing. Tightly monitor P&L results and balance overall performance. Responsible for planning and execution of mail order catalog from design, photography, coordination with vendors, as well as informing customer service and warehouse of catalog drop dates in order to effectively manage increase/decrease of personnel during busy seasons Effectively reduced production costs without jeopardizing the look and feel of the catalog as well as the online messaging. Re-designed and launched company marketing calendar and communicated overall strategy to sales and customer service departments to allow for advance training and staff preparation.Reduced operational costs by working effectively and streamlining processes.

Toano, Virginia

Responsible for all aspects of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action, maintaining HR records and overseeing HR budget. Sourced and supported employee training and promoted a learning environment through online courses, webinars and in-house coaching and development. Supported the senior executive team; organized and maintained all confidential records and handled sensitive information both at HR and senior executive levels. Organized and facilitated senior management retreats as well as leadership workshops.

Williamsburg, Virginia

High School Senior Photographer – Develop and implement new marketing strategy for “The Graduates” generated through direct mail, email and website. Create and design new high school senior website link to individually brand style of photography. Main point of contact for clients through consultation, photography session, sales presentation and delivery of photographic images. (June 2007-2009)Design and create media for business as needed. Create and customize client-focused products, and develop new product lines.Provide client support from initial consultation to delivery of final product and follow up.Extensive knowledge of photographic retouching.Main point of contact for wedding clients from phone and internet inquiries, consultation, signing of contract, creation of wedding photography timeline, assistant to photographer on wedding day, uploading of images to internet site, ordering of product, and custom design of wedding album.Developed and nurtured company standards and new skill sets for all new personnel.Management of studio schedule, multiple phone lines, ordering of supplies, shipping of product, and any other task assigned by owner.Developed and implemented marketing strategies for families, children, babies/maternity, and executives; designed marketing products and pricing sheets.

Santa Clara, Califronia

Assisted Director of Corporate Communications with all business needs including travel arrangements, written and telephone communication within department and other areas of company, scheduling of meetings, preparation of presentations, and management of Director’s calendar.Maintained departmental budget of $5-6 million dollar budget through budget tracking, purchase requisitions, and expense report authorizations.Organized and maintained all Corporate Communications files and collaborated with all levels of management.Managed Administrative Assistant position.

Santa Clara, California

Assisted the Senior Administrative Specialist with all duties related to the Director of Corporate Communications as well as any request made by an employee of the Corporate Communications Department.Handled phone calls, faxes, written correspondence, and made travel arrangements for employees of the department.Kept up-to-the-date address records for bulk press release mailings for the Press Relations group and mailed out press releases when required.Managed accurate filing system for the Director and employees of Corporate Communications.Began as a temp position and was promoted to a permanent hire as the Senior Administrative Specialist