Alice A. Email & Phone Number

Jacksonville Beach, Florida, US

Managing work from multiple clients. Day to day tasks include working through backlogged requests for enhancements and fixes, Nova Note (software upgrade tasks) review and integrated testing (working across teams) etc. Order and Order Set build/updates, print groups and patient summary reports, system lists and system list filters, columns, procedure.

Indianapolis, Indiana, US

Incident tickets via ServiceNow

Cleveland, OH, US

Ambulatory team

Dallas, Texas, US

- multiple life cycle implementations - build and support of Epic SU packages and off cycle projects and enhancements

Dallas, Texas, US

- Organize project tasks against project milestones and work among team to divvy up responsibilities.- Attend meetings and present current-state to end users to explain functionality and get sign-off.- Lead communications with device deployment in regards to workstation mapping and TDR- participate in Quarterly enhancement packages as well as one-off LEAP.

Dallas, Texas, US

- Communicate with end users during pre go-live to determine best methods of building out the application with the correct access to tools.- Work collaboratively with application team and corresponding teams to build and maintain Epic environments

• Provide excellent customer service with orders, service, and payments
• Maintain cleanliness and ambiance of the dining area
• Emphasis on teamwork and ability to communicate with a team
• Continue composure, efficiency, quality, and friendliness through peak business times

Austin, Texas, US

• Monitor student use of wet and digital photography labs. This included greeting and getting students checked into the location of the lab that they needed access to. I was available for students to come and inquire.
• Maintain cleanliness, safety, and organization of materials. After every student I confirmed proper cleanup had been carried out. At the end of shifts I shut down the lab and made sure all that needed to be off was as.
• Helped students in the digital lab to troubleshoot issues with software such as Adobe Photoshop and Lightroom.
• In charge of running printer checks to ensure that they would be performing up to par for the students. It was under my duties to handle and load photo printing paper into the printers.

• Planned and carried out postings for Instagram, Twitter, and Facebook using Hootsuite
• Attended events and captured happenings to be able to share with viewers across social media networks
• Held booths at Internship and job fairs at St. Edward's University and helped students understand potential opportunities
• Updated contact list as well as sent out newsletters using Ennect

Washington, DC, US

• Visited homes and conducted in-person census interviews.
• Maintained professionalism and understanding to gather the information needed to complete the survey at each household.

Bachelor Of Arts (B.A.), Photocommunications

Health Informatics And Health Information Technology Certificate