Alice Bacon Email & Phone Number

Adelaide, Sa, Au

Adelaide, Australia

🚀 Founded Focus on You, 2016Since its inception in 2016, Focus on You has been at the forefront of delivering bespoke resilience coaching and mentoring services to a diverse clientele across various industries. The company has seen consistent growth, ranging from specialised consulting firms to community groups, educational institutions and corporate giants. 🌟🎖️ Accredited Facilitator & Assessor • Birkman Accredited Assessor: Leveraging workplace personality assessments to enhance dynamics and personal growth.• Resilience@Work Accredited Facilitator: A globally recognised framework by Organisational Psychologist Kathryn McEwen, designed to optimise performance through resilience. https://highwiregroup.com.au/building-resilient-organisations🌱 Resilience Facilitation Expertise• Led the Community Leadership Program at the City of Marion across 2019-2024.Supported the Society of Saint Hilarion Inc and Carers Support in Adelaide with specialised resilience training.• Enhanced communication and leadership skills at the South Australia Speech and Hearing Centre.📚 Workshop Authorship• Author of six transformative workshops, facilitating lifelong learning through WEA South Australia and engaging community centers Trott Park, Marion Council and Cove Civic Centre. More on my workshops, visit https://alicebacon.com/workshops/🛠️ Tailored Workshop Initiatives• Victor Harbor TAFE (Cert III Community Services) | Hallett Cove School, Years 10-12 | COMmunity Space, Tonsley Innovation District | Adelaide Woman's Prison during "An Opportunity to Care" | Marion Library🎤 Public Speaking Highlights• Motivated healthcare professionals: Adelaide Hilton Hotel, audience of 120 national and international representatives: 2017.• Engaged over 600+ students & staff for RUOK? Day at Hallett Cove School: 2018.• Impactful workshops at Adelaide Woman's Prison for White Ribbon Day: 2018.• Spoke at the Business Professional Woman (BPW) Adelaide National Conference: 2022.

Adelaide, Australia

Lead Consultant & Facilitator for Highwire's "Resilience@Work" program. Delivering specialised resilience, capability development, workforce engagement and leadership coaching and mentoring services to clients within community services and aged care sectors. With a focus on enhancing both employee and operational performance, and providing tailored solutions which support clients to achieve optimal performance across all facets of operations.Resilience at Work (R@W) is an internationally recognised and accredited framework that assists organisations to refine ‘resilience’ within their workplace context. Developed by a consortium of practitioners and researchers, the R@W framework promotes a systematic approach to building resilience by integrating practical strategies into work practice. With high quality resources developed specifically for individuals, leaders and teams, R@W can take your staff on an exciting journey to enhance their skills and abilities so they thrive within their team and workplace.https://highwiregroup.com.au/building-resilient-organisations/§ Served as a Professional and Personal Coach, focusing on transformative growth strategies.§ Led as Consultant & Facilitator for Highwire's "Resilience@Work" program, focusing on the specialised needs of the community services and aged care sectors.§ Provided leadership coaching and mentoring services, tailored to support clients in achieving peak operational performance.§ Implemented the internationally accredited "Resilience at Work" (R@W) framework, refining resilience strategies within diverse workplace settings.§ Guided individuals on exciting journeys of professional growth, helping them thrive in their roles and improve team dynamics within their workplaces.

Adelaide, Australia

Established in 1980, Right Management has become one of the world’s foremost leaders in career management and talent development services. Right Management assists clients to become an employer of choice, enabling them to attract talented individuals, as well as to develop current employees to improve retention, drive engagement and increase employee value.Specialising in delivering consulting services to clients surrounding;§ Enabling people, the will and confidence to not to give up and proving benefits of authentic engagement.§ Helping individuals to identify where they want to be in their career and setting achievable short-term and long-term career goals to achieve greater satisfaction.§ Mapping what type of work activities energise people the most and activities that drain energy and aligning career goals and choices to increase interest, motivation and satisfaction.§ Presenting strategies to manage stressful situations when at risk of reverting to old habits and practices.§ Growing confidence to enable greatest sense of purpose at work and personally.§ Encouraging and supporting people when their situation has impacted their self-worth and doubt in capabilities.§ Numerous accolades, expressing value of interaction and exceeding expectations in delivering a superior service and genuine support.

Adelaide

Led delivery of YB12's 12 Month Results Program: Focused on Strategy, Empowerment and Results that provides guidance to create balanced, emotionally stable and high performance teams that yield optimal results.

Adelaide, Australia

Stakeholder engagement and galvanising internal and external teams to deliver superior results and achieve profitable long-term partnerships; maximise change and continuous improvement opportunities. Managing 5 vendor relationships and overseeing change management of 5 business applications. Close alliance with users and business channels to develop and deliver best business practice.§ Advanced portfolio of 4 operational business applications to provide uninterrupted service to multiple users, across multiple business channels.§ Increased sales conversation from 20% to 98% through development and customisation of customer sales and contracts application. Reduced operational cost $20M to $1M.§ Successful operational rollout of Work Force Management application, aligning requirements with 7 interfacing HR platforms and ensuring financials for 2100 Retail staff across 300 stores.§ Decommissioned external portal for capture of customer identification and migration to new internal application. Reducing $40M worth of Never Pays, fraud and identify theft.§ Influenced sponsorship and won negotiations to modify security application following user feedback.§ Successfully implemented 5 year road map for system improvement, reducing application rejects from 8% to 0.49%. Cost of $550,000 and ongoing yearly saving of over 3 million dollars.§ Projected managed the decommissioning of direct reporting team and operational transition of 5 business application to IT in 11 months.

Adelaide Area, Australia

Business representative and subject matter expert for all business processes, front end and operational applications accessed by 300+ staff. Call Centre Project lead for application changes, new process and new product launches integrated across sales and cross divisional divisionsRegulatory, legal, compliance business representative and Vendor Relationship Manager for capture of new fixed and mobile services and customisation of new digital solution.

Adelaide, Australia

Adelaide, Australia