● Oversee daily operations for a portfolio of 100+ residential properties.● Develop and implement operational policies and procedures.● Oversee financial operations, including budgeting, forecasting and reporting.● Lead adoption of new technology systems and tools.● Manage payroll, accurate commission processing and staff requests.● Onboard new employees and agents in a timely manner. ● Collaborate with the team to produce monthly sales meetings, meet regularly with agents to review their Profit & Loss statements and offer support and guidance. ● Manage admin team to ensure smooth listings, contract to close files and compliance accuracy.● Regularly correspond with all third parties involved, such as Buyers, Sellers, Title, Attorney, and Lender.

● Efficiently manage listings and contracts in a fast-paced real estate environment.● Verify and save accurate customer information in the CRM system.● Verify accuracy of contracts and legal documents and submit for compliance.● Manage and oversee the tracking, auditing, and analysis of all listings production within the brokerage.● Meticulously track transactions, and develop listing and contract timelines, send welcome emails, and share transaction updates with clients.● Coordinate inspections, appraisals, walkthroughs, and closings efficiently.● Provide support to sales agents, clients, and other parties by managing escrow-related paperwork and communicating with various entities like appraisers, title companies, insurance agencies, and mortgage lenders.● Maintain consistent communication with clients via phone, email, and text during the transaction process.● Regularly correspond with all third parties involved in the sale, such as Title, Attorney, and Lender.

● Manage day-to-day administrative tasks, including answering phones, responding to emails, and handling correspondence.● Develop and implement efficient filing systems and document management procedures to streamline office operations.● Supervise administrative staff, providing guidance, training, and support as needed.● Serve as the primary point of contact for client inquiries and requests, ensuring prompt and courteous resolution.● Maintain client databases and records, keeping accurate and up-to-date information for reference and reporting purposes.● Assist property management team with tenant communications, lease agreements, and property maintenance issues.● Support property management team with projects, including property inspections, renovations, and tenant move-ins/outs.● Assist property management team with tenant communications, lease agreements, and property maintenance issues.● Serve as the primary point of contact for client inquiries and requests, ensuring prompt and courteous resolution.

● Conduct audits of gaming and non-gaming revenue transactions to verify accuracy and compliance with established procedures and regulations.● Review financial documents, including gaming activity reports, cashier transactions, and revenue summaries, to identify discrepancies or potential areas of concern.● Perform reconciliations of revenue accounts, comparing data from various sources to ensure consistency and accuracy in reporting.● Investigate variances or anomalies in revenue data, conducting thorough analyses and documenting findings for management review.● Assist with the preparation of financial statements, regulatory filings, and other reporting requirements as needed.● Interacted with regulatory agencies, auditors, and management, facilitating compliance and cooperation.● Demonstrated excellent problem-solving abilities, promptly resolving customer issues.● Provided leadership, coaching, and mentoring to team members.