Alice De Ferrari Email & Phone Number

Feltham, Gb

Londra, Inghilterra, Regno Unito

Londra, Inghilterra, Regno Unito

Heathrow

As the Group, Conference & Event Sales Executive, I receive and convert incoming inquiries to achieve targets and maximize revenue. Also, I seek opportunities to increase sales and conversions and manage event schedule, as well as focus on consistently executing up-selling approaches. The company appreciates my ability to build strong customer relationships to gain a full understanding of needs. I arrange and carry out Hotel show rounds. Additionally, I ensure the complete administration and… Show more As the Group, Conference & Event Sales Executive, I receive and convert incoming inquiries to achieve targets and maximize revenue. Also, I seek opportunities to increase sales and conversions and manage event schedule, as well as focus on consistently executing up-selling approaches. The company appreciates my ability to build strong customer relationships to gain a full understanding of needs. I arrange and carry out Hotel show rounds. Additionally, I ensure the complete administration and execution of all planned events and participate in hotel promotional activities. Show less

Pula, Sardinia, Italy

In this role, I directed market research to identify sales opportunities and evaluate customer needs. My responsibilities also included scheduling meetings with potential clients to pinpoint priorities and requirements, as well as preparing sales and financial results reports to track and monitor key performance metrics. I successfully negotiated and closed deals with national and international Tour Operators, private golf clinics, and golf groups. The company appreciated my ability to resolve… Show more In this role, I directed market research to identify sales opportunities and evaluate customer needs. My responsibilities also included scheduling meetings with potential clients to pinpoint priorities and requirements, as well as preparing sales and financial results reports to track and monitor key performance metrics. I successfully negotiated and closed deals with national and international Tour Operators, private golf clinics, and golf groups. The company appreciated my ability to resolve client complaints and/or objections sharing capture feedback with internal teams. Also, I produced comprehensive marketing plans and strategies, including social media, brand awareness, online reputation, content management, lead generation, and reputation management. I added value by developing relevant content topics to engage targeted customers and overseeing online review funnels to build and monitor online reviews. Additionally, I served as an advocate for the company in social media channels, facilitating dialogues and responding to questions as appropriate.Examples of my key accomplishments include the following:✓ I coordinated an in-house production of two video shootings for Motoguzzi and Is Molas valued at €500.000 and €200.000, respectively. ✓ I facilitated over 50 wedding events during wedding season in Italy over two years, generating more than €400.000 in revenue. ✓ I completed a PR internship exchange programme with Tivoli Hotels & Resorts in Lisbon, Portugal, coordinating content calendars for Italian and French targets across all communications channels. Show less

Carbonia Iglesias Area, Italy

At Lu Hotel, I guided the entire sales process with effective utilization of a CRM system. I also fostered and maintained relationships with key customers and sought out new opportunities through cold calling, networking, and social media. My value was in conducting presentations and site visits with clients. Additionally, I created and implemented innovative social media marketing campaigns and enabled streams for cross-promotions. Some of my primary achievements in this role are as… Show more At Lu Hotel, I guided the entire sales process with effective utilization of a CRM system. I also fostered and maintained relationships with key customers and sought out new opportunities through cold calling, networking, and social media. My value was in conducting presentations and site visits with clients. Additionally, I created and implemented innovative social media marketing campaigns and enabled streams for cross-promotions. Some of my primary achievements in this role are as follows:✓ We initiated a website and social media communications strategy for the startup of the hotel achieving €400.000 ROI over the first year.✓ Oversaw the groups and meetings organization with more than 80 events organized over three years and approximately €500.000 in revenue.✓ Conducted front office and event organization, training in partnership with a local hospitality school. Show less

Master, Tourism Quality Management

Master'S Degree, International Political Science

Diploma, Computer Programmer And Accountancy