Customer Care Specialist
Current• Customer care services• Assistance through live chats and calls for premium clients• Issue management• Follow-up of reports• Updates' translation for the app
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Alice M. is listed as Freelance translator and customer care specialist at Finom, a with 44 employees, based in France. AeroLeads shows a matched LinkedIn profile for Alice M..
Alice M. previously worked as Customer Care Specialist at Finom and Customer Support Manager at Satoshis Games Inc.. Alice M. holds Máster En Traducción Técnica, Traducción Español-Francés from Instituto Superior De Estudios Lingüísticos Y Traducción.
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Alice M. is a Freelance translator and customer care specialist at Finom. Colleagues describe them as "I have worked with Alice for over a year at Elixir Games. Her mastery of multiple languages made her perfect for customer support, translating articles, and translating game text. Her communication skills are excellent, and she is very patient and understand. Those traits are necessary for a Customer Support agent. I think the exceptional thing that sets Alice apart is her image editing skills. She prepares figures from screenshots to show users how to fix common issues. Our community has nothing but praise for Alice. Alice was always willing to help regardless of the task. She helped with documentation, testing, and communicating feedback to users. It is very sad to see her leave, but I am certain she will excel wherever she goes." and "Alice is the kind of person you can trust on, she always knew what to do in every possible situation I faced when I was learning, her language domain is impressive and I stopped counting how many times she found grammar mistakes or cohesion errors in our drafts. She's kind and has a really uncommon super power called super patience. She concerns about doing her work correctly and is always up for helping others."
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• Customer care services• Assistance through live chats and calls for premium clients• Issue management• Follow-up of reports• Updates' translation for the app
• Translated social media content, video games in French, Spanish and Italian• Wrote content in English: guides, FAQ, social media posts• Support service management in French, English, Spanish and Italian
• Support service management: assisted users in French, English, Spanish and Italian, wrote reports of technical incidents, organized feedback• Wrote content in English: guides, FAQ, social media posts• Contacted influencers for marketing campaigns
Madrid, Communauté De Madrid, Espagne
• Translated video games, content for social media and personalized books for children (Materlu).• Translated websites (all sections included: FAQ, legal terms, terms and conditions, privacy policy, cookies policy).• Support in French, English, Spanish and Italian on social media and via a ticketing system to solve all kinds of issues (in-game issues, payment issues, log in issues, data’s modification or deletion, items’ delivery…) and reports of technical issues.
Other employees you can reach at finom.co. View company contacts for 44 employees →
Anastasia Yuditskaya
Colleague at FinomGreater Turin Metropolitan Area, Italy
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ML
Marlene Lopes
Colleague at FinomSpain
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VK
Victoria Kurtsinovskaia
Colleague at FinomWarsaw, Mazowieckie, Poland
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Lev S.
Colleague at FinomPaphos, Cyprus
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AC
Ariadna Coll Beltran
Colleague at FinomSpain
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GC
Giuseppe Cannatà
Colleague at FinomMadrid, Community Of Madrid, Spain
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AM
Alexandra Markova
Colleague at FinomDelft, South Holland, Netherlands
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AP
Alexander Pérez Díaz
Colleague at FinomBarcelona, Catalonia, Spain
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JB
Jan Banaś
Colleague at FinomCracow, Małopolskie, Poland
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Andrey Ivantsov
Colleague at FinomBatumi, Georgia
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Quick answers generated from the profile data available on this page.
Alice M. works for Finom.
Alice M. is listed as Freelance translator and customer care specialist at Finom.
Alice M. is based in France while working with Finom.
Alice M. has worked for Finom, Satoshis Games Inc., and Idc/Games.
Alice M.'s colleagues at Finom include Anastasia Yuditskaya, Marlene Lopes, Victoria Kurtsinovskaia, Lev S., and Ariadna Coll Beltran.
You can use AeroLeads to view verified contact signals for Alice M. at Finom, including work email, phone, and LinkedIn data when available.
Alice M. holds Máster En Traducción Técnica, Traducción Español-Francés from Instituto Superior De Estudios Lingüísticos Y Traducción.
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