I managed relationships with 6 clients, providing prompt and accurate feedback, understanding their needs, developing plans to address them and giving after-sales support when requested. I was responsible for planning and managing programs/projects to meet product delivery, customer service and revenue goals.

Responsible for managing the order status process, ensuring that shipping and delivery information was accurate in the company's systems. I ensured that post purchase order updates were carried out and I was also responsible for reviewing prices, delivery dates and invoice discrepancies.