Alice Hung, Nm Email & Phone Number

Toronto, On, Ca

- Scheduling appointments via telephone and in-person as well as responding to other communications and telephone inquiries- Arranging referrals, additional appointments and any other documentation needed as part of patient care- Preparing billing for third-parties and direct-billing patients- Process invoices, bills and payments- Maintaining a tidy office space and stocking office supplies as needed- Order pharmaceutical supplies and maintain inventory- Processes billings in accordance with the Ontario Health Insurance Plan ('OHIP') Fee Schedule

● Responding to all in-person, phone, and email inquiries; contacting and following up with patients and their relatives, as well as suppliers and insurance companies.● Scheduling and confirming routine and urgent care appointments.● Sorting and distributing daily mail, mailing out letters and arranging pickups for packages● Scheduling and confirming patients’ appointments and testings, in person, over the phone, or byemail using Soarian Scheduling for patients in need of urgent care and routine care; matching patient requirements with physician specialties and availabilities● Greeting and registering patients in a friendly and professional manner clarifying the type of assessment by asking questions or conducting interviews and questionnaires; updating information from the patient's record; and assisting patients in completing forms and documents, such as insurance forms.● Collaborate with doctors and nurses to help with medical examinations.

Toronto, Ontario, Canada

● Responding to all in-person, phone, and email inquiries; contacting and following up with patients and their relatives, as well as suppliers and insurance companies.● Scheduling and confirming routine and urgent care appointments.● Sorting and distributing daily mail, mailing out letters and arranging pickups for packages● Scheduling and confirming patients’ appointments and surgeries, in person, over the phone, or byemail using PS Suite Booking appointments for routine patients and for registered and non-registered patients in need of urgent care; matching patient requirements with physician specialties and availabilities● Greeting and registering patients in a friendly and professional manner clarifying the type of assessment by asking questions or conducting interviews and questionnaires; updating information from the patient's record; and assisting patients in completing forms and documents, such as insurance forms.● Collaborate with doctors and nurses to help with medical examinations.

Toronto, Canada Area

• Liaise with dieticians and nursing staff regarding to patients’ dietary requirements stays to ensure accurate and up to date information• Ensure patients’ dietary record are kept up to date via CBORD and patients’ meals are compliant with restriction• Ensure all information and tasks are carried out in timely way to support food services in the provision of accurate and safe meals for therapeutic diet patient• Performed patient interviews to determine food preferences• Process Meals on Wheels changes (new patients', route changes, cancellations) • Comply with department and organization policies and safe work processes

Toronto, Canada Area

∙ Process new and modified diet orders through the use of nutrition software (CBORD) to ensure accurate patient restrictions are being capture∙ Monitor hospital interface to ensure all hospital transactions are complete. Record and relays messages to relevant staff. Input patient menu selection into CBORD. Print menu, snack labels, tray tickets, tally sheets pre meals. ∙ Maintain food allergies, preference and dietary restrictions of patients to ensure patient safety and satisfaction ∙ Communicate effectively and respectfully with hospital staff; providing information regarding compliance of foods within therapeutic and texture modified diets

Scarborough, Ontario

Scarborough, Ontario, Canada

• Maintaining a clean kitchen environment by using proper equipment, health and safety procedures• Arrange patient food trays by using proper equipment and safe food handling practices • Deliver and serve meal to a diverse clientele efficiently in a professional and courteous manner• Train and orientate new employees with standards, policies and workflow

9521 Woodbine Ave

● Monitor staff performances while providing ongoing, specific directions to team members ● Able to problem-solve and make informed decisions, manage time efficiently in a fast-paced environment to meet standards ● Prioritize, assign and review duties and work activities to meet productivity and quality goals● Completes and maintain all required shift documentation (e.g. records waste, mgr. walk thru, pre-rush checklists etc.) to ensure regulations are followed ● Train, orientate and monitor new team member to improve work flow

9521 Woodbine Ave

● Clean and maintain kitchen area as well as all equipment● Responsible for shipment and inventory taking to ensure efficient operations● Responsible in preparation and production of food products consistently limiting waste ● Responsible for packaging, labeling and merchandising bakery product

9251 Woodbine Ave

● Consistently provide excellent customer service in a fast paced environment under stressful situations● Assemble and prepare food, food orders and beverages under pressure through portioning and wrapping food or place it directly on plates for service to patrons, and packaging takeout food in a timely manner● Ensure refrigerators and workstations are stock while keeping records of the quantities of food used to meet ensure work flow ● Well verse in performing monetary transactions such as giving and receiving change; as well as processing gift, credit and debit card payments to ensure store productivity

Toronto, Ontario, Canada

• Develops healthy recipes, menus and sources of foods for a community based residential restaurant and shop serving older adults • Liaises with chefs and Supervisor before changes to menus are introduced • Conducts research including surveys to determine the food service needs of clients • Analyzes data, collaborates with Dietitian and Director of Facilities, and makes recommendations and improvements for menus and recipes for a diverse seniors population • Engages clients periodically to gain meaningful feedback on services and report to supervisor

Bachelor Of Landscape Architecture

Activities and Societies: University of Guelph Ambassador, Conversation Buddies, START Online - Online Group Leader, Botany Club, Society.

Post Graduate Certificate, Food And Nutrition Management

Diploma, Culinary Arts/Chef Training

Activities and Societies: Develop recipes with nutrition and ingredient labels that comply with Canadian regulatory requirements.