Support Engineer
Oct 2021 - Jan 2023
AeroLeads people directory · profile
Alice L Email & Phone Number
Business Systems Analysis/Technical Application Support
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 57%
Role
Business Systems Analysis/Technical Application Support
Location
United States
Who is Alice L? Overview
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Quick answer
Alice L is listed as Business Systems Analysis/Technical Application Support based in United States. AeroLeads shows a matched LinkedIn profile for Alice L.
Alice L previously worked as Support Engineer at Millennium and Business Systems Analyst/Production Support Manager - DevOps at State Street.
Profile bio
About Alice L
I am an IT professional with more than 10 years of experience on Agile teams supporting production and testing environments. I have 8 years of experience authoring user stories by translating requirements for end users. Throughout my technology career, I have worked with various groups including software engineers, business owners, end users, DBA, and QA. I am passionate about driving change to provide application reliability and to improve the user experience.
2 roles
Alice L work experience
A career timeline built from the work history available for this profile.
Business Systems Analyst/Production Support Manager - Devops
Provided application support to global users and assisted software engineering teams with maintaining and updating data for clients on enterprise servicing platform. As lead reporting business analyst, gathered user requirements, prepared functional and technical specifications, and wrote user stories to enhance and create new reports. -Collaborated with business owners, SMEs, engineering teams, and Production Support to roll out new extracts using Agile. -Planned and performed end-to-end application checkout to ensure data is received within enterprise system, and monitored logs using Unix.-Implemented the deployment of releases by driving change management approval process using ServiceNow.-Managed the monitoring of system health checks to ensure application availability after scheduled core releases and infrastructure changes.-Tested application fixes, features, and enhancements and provided feedback to engineering team and QA.
Jan 2011 - Sep 2021
FAQ
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What is Alice L's role at their current company?
Alice L is listed as Business Systems Analysis/Technical Application Support.
Where is Alice L based?
Alice L is based in United States.
What companies has Alice L worked for?
Alice L has worked for Millennium and State Street.
How can I contact Alice L?
You can use AeroLeads to view verified contact signals for Alice L, including work email, phone, and LinkedIn data when available.
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