Responsible for all aspects of talent development, training and leadership development including career development, performance management, succession planning, onboarding, compliance and technical training. - Winner of Cornerstone 2022 RAVE Award for Talent Development- Created company's first leadership development, 9 box assessment, and company-wide succession planning programs resulting in 82% increase in internal promotion over 4 years - Redesigned corporate performance review process to focus on "non-graded" performance conversations resulting in completion rate of over 98% for 3 consecutive years- Oversaw learning initiatives for 5 successful merger integrations, 2 fully remote conversions during COVID- Selected and oversee a talent development platform to house performance management, succession, learning, and compensation management systems- Launched a team based Myers-Briggs practice

Responsible for assessing the needs, designing and implementing a new corporate training division through a blended learning approach including the effective development, coordination and presentation of training and development programs for all employees- Oversaw training for core systems conversion affective more than 1,000 associates- Developed and led a New Associate Orientation program that ensures cultural education of new associates- Reestablished the training function from the ground up, adding 4 full-time professional trainers- Oversaw the development of comprehensive technical and compliance curriculum- Developed mentor program for new customer-facing associates and certified over 40 mentors- Implemented a summer internship program which quadrupled in size and resulted in full time employment for multiple associates

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Open Road Strategies develops and implements multidimensional performance improvement strategies - from front-end performance analysis to courseware development to classroom facilitation to state-of-the-art skill development simulations for skill sustainment.- Developed a nine-course banking sales, service and leadership curriculum that is trained and licensed to banks and credit unions and consistently achieves superior ratings- Oversaw 35-person project team to train 675 classes to 12,000 associates of a top 10 bank during a five-month period, achieving a 5.5 of 6 course rating. Pilot group resulted in $220,000 in incremental revenue and a 29% increase in new account sales in 6 months.- Consulted with regional bank to develop migration strategy to fee-based checking accounts. Resulted in $2.7 million in revenue and a 9% increase in average account balance. Designed decision-tree approach, created branch-led sustainment process and managed mystery shops to confirm results.- Conducted training assessment for global medical device manufacturer on new hire onboarding. Resulted in reduction of classroom training from 10 days to 5 days and saved over $75,000 annually in travel expense.- Consulted with top 20 bank to develop behavioral training to support introduction of new client interaction models for Branch of the Future project. Resulted in expansion of initial pilot.- Consulted with bank executives to formulate entrepreneurial and proactive sales and service strategies.- Developed leadership curriculum for regional bank to address goal setting, reviewing associate performance and management essentials.