Alice Pålsson Email & Phone Number

Oslo, Norge

Concept & business development

Working with creating new concepts and buisness strategy for Fyri Resort. Creating partnerships with new brandsDeveloping all year concepts adapted to season and longterm buisness model for the destination. Project leader for new destination within the destination with focus on activites - opening June 2023 (For more info, don't hesitate to contact me!)

Hemsedal

Been acting Hotel Manager since January 2020, Fyri Resort had no Hotel manager since opening December 2019. Been responsible for the hotel department and member in the steering board at Fyri Resort. Have been having responsibility for 110 team members and been taking care of the operations of the resort throughout three lock downs. Been flexible and worked.

Hemsedals Kommun, Viken, Norge

Opened 20 December 2019 – with brand new destination, new team and new reservation system. Responsible of the operations of Meeting & Event, Front of House, Ski rental and Housekeeping department.

Follow link and watch the movie from 4:19 minutes, presentation about me.https://www.linkedin.com/posts/alice-p%C3%A5lsson-39b900145_s%C3%A5-otroligt-tacksam-och-stolt-%C3%B6ver-att-ha-activity-6610241245216284672-DYlL

Stockholm

Hasselbacken AB - part of Abba Museum, Pop House Hotel, Cirkus & SpaceGot a new role to improve guest experience including responsible for Front Office, Reservation and Housekeeping team. During the period we implemented a new reservation system Visbook – worked in the group as operational responsible for the hotel side to implement the system.

Greater Stockholm Metropolitan Area

Stockholms tjejjour is a feminist support organisation that provides support through chat, email, phone calls or meetings. The organisation was founded in 1996 and was Sweden’s first helpline for young women. Worked as volunteer twice per month with main task to support those who contact by chat and phone. Member of the association and participate in.

Stockholm, Sverige

Responsble for reception and have since started changed routines, how to handle guest and adminstration. Daily control of service, sales and invoices.

L'ile Rousse

Held training for receptionists for the resort how to handle the hotel software, check in guest and administration.

Val d'isere

Langley Ski lodge Grand NordDaily operational responsibility for all aspects of the hotel. Full financial responsibility with focus on occupancy, sales and cost control. Training of staff and make the company goal become reality. - Secure and control that the consistency and quality regarding, guest service, cleanliness, activities, food and beverage.

Calvi, Corse, France

Langley Hotel MediterraneeDaily operational responsibility for all aspects of the hotel. Full financial responsibility with focus on occupancy, sales and cost control. Training of staff and make the company goal become reality. - Secure and control that the consistency and quality regarding, guest service, cleanliness, activities, food and beverage.

Val d'isere

Langley Ski lodge Grand NordDaily operational responisbility for all aspects of the hotel. Full financial responsibility with focus on occupancy, sales and cost control. Training of staff and secure the consistency and quailty regarding, guest service, cleanliness, activites, food and beverage thourghout the whole hotel.

L'ile Rousse, Corse, France

Responsible for a smooth operation in the front office department. Daily control of reception routines, control of payments and invoices and hotel area. Took care of all online sales in four different channels.

Tignes, France

Crete And French Alps, Val d'isere

Hiking/activity tour rep in Crete and ski guide in Val d'isere

Copenhagen Airport

Responsible of the display of the shop and ensure that keeping high level of customer satisfaction. - Was represent of the company in Copenhagen Airport, included in all meetings regarding display of the company in the Airport area.

Vallåsen

Copenhagen Airport

Brand Strategy

Evening course with focus on how to develop and execute brand strategies that integrate business, creative and technological perspectives.

Franska Steg 1 Grammatik Och Ordkunskap/La Grammaire Française Et La Connaissance Des Mots

French Course Level B2

Ski Instructor, Level 1

Activities and Societies: Svenska Liftanläggningarnas organisation - skidlärare utbildning

Ski Intstrutor, Level 2, Level 2

Activities and Societies: SLAO, Svenska Liftanläggningarnas organisation

Samhällsvetenskap Med Mediakommunikation