- Développement d’une application web (React.js, Next.js, TypeScript, Tailwind, Mantine, API Rest),- Mise en place de l’environnement de travail (Docker, AWS, PostgreSQL),- Création et développement de la page administrateur du site.

- Supervision and coordination of the reservation team,- Rebuild the reservation department implementing new procedures,- Conflict resolution,- Handling specific customer requests

Day-to-day operations:- entry of supplier, customer, bank and cash invoices,- management of fixed assets,- VAT declarations,- entry of pay slips...Inventory operations: - year-end entries,- preparation of tax returns

- In charge of the reservation process for 3 five-star hotels located in different places: Crillon-le-Brave, Saint-Tropez and Meribel.- Creation of the central reservation department, handling the software changes: updating the website, implementation of 10 new procedures, training new collaborators.- In charge of the yield management.

- Accurately book, change and cancel spa appointments,- Daily managing therapist planning and optimizing schedule,- Handling customers needs and concerns professionally,- Beauty product sales (Carita, Thalgo, Origine),- Ensuring stock of supplies and equipment

Internship in Reservation and Revenue departmentTasks and functions:- Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to details at all times- Identify new contacts- Develop sales leads, and respond to sales opportunities in order to maximize revenue- Produce quotations and written confirmation to all clients- Monitor customer satisfaction regularly and resolve any… Show more Internship in Reservation and Revenue departmentTasks and functions:- Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to details at all times- Identify new contacts- Develop sales leads, and respond to sales opportunities in order to maximize revenue- Produce quotations and written confirmation to all clients- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business- Understand seasonal and historical trends and work within them to ensure maximum occupancy average room rates- Permorming ad-hoc analysis under the supervision of the Revenue Manager - Support in the preparation and participation to Revenue meetings Show less

Tasks:- Greetings the curists: explanation of the program, treatments- Book, change and cancel curists' schedule- Optimizing treatments schedule- Manage telephone and email enquiries, delivering appropriate quotations- Promoting the spa and services

Tasks:- Welcome guests,- Plan treatments,- Manage reservation,- Boutique sales,- Manage changing rooms,- Manage company store.

Tasks:- Produce quotations and contracts, written confirmation- Command electronic devices for meetings and conferences- Control rooms before events

Tasks:- Welcome individual guests and groups- Manage telephone and email enquiries- Identify new contacts- Resolve guests' complaints- Ensure inventory for touristic residence- Ensure breakfast service