Alice Roberts Email & Phone Number

Christchurch, Canterbury, New Zealand

As an Events Coordinator at Pegasus I'm expected to provide high levels of hospitality to attendees of various meetings held on site providing food service, cleaning, printing and collation, administrative tasks and emergency response. This role also includes providing technical support of on site facilities in our meeting rooms, and on call technical support via phone for virtual meetings. This included knowledge of using all Microsoft 365 tools, Zoom, MS Teams, Mitel Phones and internal software such as remote connection services and Moodle education services.

Christchurch, Cantabury

For Kiwibank, under the Paper Tree Group, I performed all shop level customer service transactions, which required accurate number input and computer skills under pressure.This includes NZ Post services, which required full understanding of New Zealand and International post, while providing these services to the customer in a time efficient way. We provide Kiwibank services, while also being representatives of Western Union, NZTA, and many different types of bill payment services. I also trained on how to provide professional and friendly Lotto services, while maintaining Lotto's ID requirements. I also used Point of Sale software daily, this included use of both front and back office. This was while providing caring service to shoppers browsing, with detailed knowledge of our books.

Taranaki, Wanganui & Manawatu, New Zealand

The Fusion Cafe, now renamed the Ashhurst Bakery and Cafe, taught me customer service skills. This job taught me how move as a team to keep thinks running smoothly, as well as how to work in a fast-paced environment.My duties involved counting cash at the cash register, serving and talking to customers, washing down the shop surfaces, dishes and store pack-up at the end of the day. While working here I also designed a new menu for the owner to match the style and current signage of the cafe.