• Oversee business & partnership development as well as operations for a dynamic, multifaceted business consulting firm in the Mid-Atlantic/Northeast Corridor market from Washington, DC to New York, NY.• Develop and advance strategic relationships with clients, business partners and other relationships impacting revenue generation and growth.• Lead the firm's market development strategy with a focus on business-to-business clients through C-level introductions and executive… Show more • Oversee business & partnership development as well as operations for a dynamic, multifaceted business consulting firm in the Mid-Atlantic/Northeast Corridor market from Washington, DC to New York, NY.• Develop and advance strategic relationships with clients, business partners and other relationships impacting revenue generation and growth.• Lead the firm's market development strategy with a focus on business-to-business clients through C-level introductions and executive decision-making.• Served as interim Chief Operations Officer (COO) for a Wendt Partners client company in the commercial and government corporate housing sector, including administration, accounting, policies and procedures, human resources, logistics and preparing for transition to a permanent hire.• Manage internal processes and personnel to ensure efficiency, compliance and business process effectiveness across a distributed organization and workforce. Show less

• Managed operations and administration for a comprehensive CPA firm with a focus on business and forensic accounting.• Developed and enhanced operational workflows to improve turnaround times, record management and client support.• Coordinated with the senior partners to enhance business processes and maximize efficiency.• Provided account support and in-person / phone-based customer service to over 500 corporate and individual clients.• Prepared and packaged… Show more • Managed operations and administration for a comprehensive CPA firm with a focus on business and forensic accounting.• Developed and enhanced operational workflows to improve turnaround times, record management and client support.• Coordinated with the senior partners to enhance business processes and maximize efficiency.• Provided account support and in-person / phone-based customer service to over 500 corporate and individual clients.• Prepared and packaged financial statements for all accountants and CPAs in the firm, plus managing support for the senior partners.• Generated leads for the firm through opportunities and events with multiple chambers of commerce and business organizations.• Prepared and managed all billing invoices and oversaw AP/AR and office procurement activities. Show less

• Responsible for coordinating all vendors, subcontractors, and shippers for each new concept shop or retail store launch.• Managed operational schedules, inventory plans, contractor documents, logistics, and field launch team projects.• Supervised and executed travel planning and support for corporate personnel during domestic and international trips.• Collaborated with the Director of Retail Development on real estate acquisition meetings and strategic plans.

• Supervised client services and communications support for a law firm consisting of four attorneys and four paralegals.• Responsible for assembling and verifying documents for real estate transactions, title searches, and title insurance.• Project leader for record retention and conversion including bar coding, database management, and records archiving.• Provided partner support for one district court judge, one personal injury specialist, a litigator, and a corporate… Show more • Supervised client services and communications support for a law firm consisting of four attorneys and four paralegals.• Responsible for assembling and verifying documents for real estate transactions, title searches, and title insurance.• Project leader for record retention and conversion including bar coding, database management, and records archiving.• Provided partner support for one district court judge, one personal injury specialist, a litigator, and a corporate attorney. The firm’s real estate volume averaged three to five closings per day.• Managed a multi-line phone system, the firm’s postal lockbox, faxes, overnight packages, and registered/certified letters. Show less

• Member of a three-person team responsible for all correspondence in regard to credit applications and account updates.• Single-handedly created the department’s first formal operational policies and procedures manual.• Created and streamlined process automation macros for increasingly specialized communications and workflows.

Worked as a team member for the first IKEA store in the United States, providing outstanding customer service and interfacing with colleagues on the retail, merchandising, display & communication, loss prevention and foodservice teams.