Alice Wolfer
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Alice Wolfer Email & Phone Number

Document Services Assistant | High School Diploma at Zwicker & Associates, P.C.
Location: Cincinnati Metropolitan Area, United States, United States 8 work roles 1 school
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Current company
Zwicker & Associates, P.C.
Role
Document Services Assistant | High School Diploma
Location
Cincinnati Metropolitan Area, United States, United States
Company size
477 employees

Who is Alice Wolfer? Overview

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Quick answer

Alice Wolfer is listed as Document Services Assistant | High School Diploma at Zwicker & Associates, P.C., a company with 477 employees, based in Cincinnati Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Alice Wolfer.

Alice Wolfer previously worked as Document Services Assistant at Zwicker & Associates, P.C. and Customer Service Representative at Citi. Alice Wolfer holds High School Diploma, General Studies from Milan High School.

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Zwicker & Associates, P.C.

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Profile bio

About Alice Wolfer

As a Google Certified Project Manager at Amaze, I coordinated and monitored all campaigns for the marketing and creative services teams, as well as cross-organizational projects. I leveraged my skills in process improvement, data reporting, and technical escalation to ensure the timely and successful delivery of the projects. Prior to joining Amaze, I was a Project Manager and a Creator Experience Supervisor at Spring, an internet and creator platform. I managed projects in an operational capacity, built service flows and processes, and led a team of 10+ agents that supported all of the creators on our platform. I also partnered with other teams across the organization to ensure the best service and resources for our creators and agents. I am passionate about providing excellent customer service, leading and empowering teams, and creating efficient and effective systems. I have a high school diploma from Milan High School and multiple certifications from LinkedIn and Google in project management, productivity, and meeting management. I am always eager to learn new skills and take on new challenges.

Listed skills include Team Coordination, Team Building, Salesforce Lightning, Intercom, and 47 others.

Current workplace

Alice Wolfer's current company

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Zwicker & Associates, P.C.
Zwicker & Associates, P.C.
Document Services Assistant | High School Diploma
united states
Website
zwickerpc.com
Employees
477
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Company profile
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8 roles

Alice Wolfer work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Citi

Florence, Kentucky, United States

  • Assisted customers and coworkers with card shipment issues, disaster relief, and billing disputes.
  • Co-chaired events for the Women’s Network, fostering community and empowerment.
  • Advocated for customers, ensuring their needs were met promptly and efficiently.
Nov 2023 - Sep 2024

Project Manager

Amaze
  • Managed marketing and creative services projects post-acquisition, ensuring seamless coordination and monitoring of campaigns for Amaze and Spring teams.
  • Oversaw cross-organizational projects to drive collaboration and efficiency across departments.
  • Implemented strategic project management techniques to streamline processes and enhance team productivity.
Nov 2022 - Aug 2023

Project Manager

Spring

Hebron, Kentucky, United States

  • Managed projects in operational capacity including process building, marketing coordination, and facilitating meetings.
  • Led a project resulting in half a million in annual savings.
  • Developed skills in project management, process improvement, and cost-saving strategies.
Jan 2022 - Dec 2022

Creator Experience Supervisor

Spring

Hebron, Kentucky, United States

  • Led a team of 10+ agents to support creators on the platform, collaborating with leaders to develop service flows and technical processes.
  • Partnered with cross-functional teams to ensure top-notch service for creators and provide resources for agent success.
Jul 2020 - Jan 2022

Team Lead Seller Support

Spring
  • Supported agents in providing top-notch support to creators on the platform.
  • Available across multiple shifts to assist the team and enforce processes.
  • Collaborated with Sr. Manager to develop, manage, and train team members.
Sep 2019 - Jul 2020

Seller Support Agent

Spring

Hebron, Kentucky

  • Provided support to creators on the platform via chat, email, and social media, managing up to 150 contacts daily.
  • Advocated for creators by gathering feedback and addressing their technical issues, how-to questions, and general support needs.
Feb 2017 - Sep 2019

Customer Service Representative

Spring

Hebron, Kentucky

  • Provided exceptional customer support via phone, email, and chat for Spring customers in Hebron, Kentucky.
  • Investigated and resolved order issues, building strong relationships with repeat customers over time.
Aug 2015 - Feb 2017
Team & coworkers

Colleagues at Zwicker & Associates, P.C.

Other employees you can reach at zwickerpc.com. View company contacts for 477 employees →

LL Lu Low Lu Low Colleague at Zwicker & Associates, P.C. Herndon, Virginia, United States, United States View → JH Joshua Heubel Joshua Heubel Colleague at Zwicker & Associates, P.C. Erie, Pennsylvania, United States, United States View → TS Tasha Stanley Tasha Stanley Colleague at Zwicker & Associates, P.C. Lawrenceburg, Indiana, United States, United States View → KR Kyle Reuss Kyle Reuss Colleague at Zwicker & Associates, P.C. Hebron, Kentucky, United States, United States View → AM Alexis Mcquade Alexis Mcquade Colleague at Zwicker & Associates, P.C. New York, United States, United States View → WS Will S. Will S. Colleague at Zwicker & Associates, P.C. Columbia, South Carolina, United States, United States View → SD Sharmerah Draw Sharmerah Draw Colleague at Zwicker & Associates, P.C. United States, United States View → SI Stefanie Isoldi Stefanie Isoldi Colleague at Zwicker & Associates, P.C. Austin, Texas, United States, United States View → MM Michael Manoogian Michael Manoogian Colleague at Zwicker & Associates, P.C. Wakefield, Massachusetts, United States, United States View → NG Nilsa González Nilsa González Colleague at Zwicker & Associates, P.C. Andover, Massachusetts, United States, United States View →
1 education record

Alice Wolfer education

FAQ

Frequently asked questions about Alice Wolfer

Quick answers generated from the profile data available on this page.

What company does Alice Wolfer work for?

Alice Wolfer works for Zwicker & Associates, P.C..

What is Alice Wolfer's role at Zwicker & Associates, P.C.?

Alice Wolfer is listed as Document Services Assistant | High School Diploma at Zwicker & Associates, P.C..

Where is Alice Wolfer based?

Alice Wolfer is based in Cincinnati Metropolitan Area, United States, United States while working with Zwicker & Associates, P.C..

What companies has Alice Wolfer worked for?

Alice Wolfer has worked for Zwicker & Associates, P.C., Citi, Amaze, and Spring.

Who are Alice Wolfer's colleagues at Zwicker & Associates, P.C.?

Alice Wolfer's colleagues at Zwicker & Associates, P.C. include Lu Low, Joshua Heubel, Tasha Stanley, Kyle Reuss, and Alexis Mcquade.

How can I contact Alice Wolfer?

You can use AeroLeads to view verified contact signals for Alice Wolfer at Zwicker & Associates, P.C., including work email, phone, and LinkedIn data when available.

What schools did Alice Wolfer attend?

Alice Wolfer holds High School Diploma, General Studies from Milan High School.

What skills is Alice Wolfer known for?

Alice Wolfer is listed with skills including Team Coordination, Team Building, Salesforce Lightning, Intercom, Customer Contact, Managing Meetings, Stakeholder Management, and Skilled Multi Tasker.

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