• Analyze over 30 victim service cases per quarter, compiling reports that cover demographics, crime types, and community impact.• Organize workshops based on threats faced by the community such as Blessing Scam.• Collaborated with finance on the distribution of the victim fund, managing the distribution of $43,964.60 in 2024.• Organize two monthly neighborhood tours to strengthen community engagement, overseeing transportation and accommodation arrangements.

• Compiled quarterly reports analyzing program performance metrics, such as service satisfaction rate, service impact, and remaining service needs.• Collected data on programs supporting victims of crime through surveys and assessments conducted before and after case management.• Connected crime victims with essential resources, including financial compensation, mental health referrals, and legal support referrals.

• Register 20-30 patients per daily using a healthcare CRM tool, in compliance with HIPPA requirements.• Demonstrated compassionate communication with patients and their families, ensuring a positive experience and professional care.• Coordinate with insurance providers and doctor's offices to secure prior authorizations for procedures, ensuring all claims are accurate and compliant.

• Coordinated 6-10 mental health workshops a month with 30 student participants on a regular basis.• Collaborate with other campus organizations, such as Campus Recreation, Graduate Students Center, and Disability Centers, to promote campus events.• Developed 4-8 pieces of content for Instagram monthly, resulted in a 15% increase in follower growth.• Create content for the Mental Wellbeing Team, a monthly newsletter and increased subscribers by 28% in 9 months.