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Alison Chan Email & Phone Number
Service Designer and Researcher (PayMe)
at
HSBC
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Service Designer and Researcher (PayMe)
Location
Hong Kong SAR, Hong Kong, Hong Kong
Company size
Who is Alison Chan? Overview
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Quick answer
Alison Chan is listed as Service Designer and Researcher (PayMe) at HSBC, a company with 186860 employees, based in Hong Kong SAR, Hong Kong, Hong Kong. AeroLeads shows a matched LinkedIn profile for Alison Chan.
Alison Chan previously worked as Service Designer & Researcher (PayMe) at Hsbc and Product Designer at Serai. Alison Chan holds Bachelor Of Arts With Honours, Cultural Management (Major); Fine Arts (Minor) from The Chinese University Of Hong Kong.
Company email context
Email format at HSBC
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HSBC
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Profile bio
About Alison Chan
🔆 Make Ordinary Experience More Delightful!I'm a service and UX designer that inform design decisions and deliver exceptional user-centric solutions. Skilled in tackling business challenges with both human-centered approach and data-driven mindset. Strive to find the best way to stay connected with my team and the people I serve.
Current workplace
Alison Chan's current company
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Hsbc
9 roles
Alison Chan work experience
A career timeline built from the work history available for this profile.
Service Designer & Researcher (Payme)
Current- Lead User-Centered Research: Oversee a 44K-member research panel. Conduct mixed-methods behavioral studies and market research for a leading e-wallet with over 3 million users in Hong Kong.
- Establish Data-Driven Insights: Develop over 10 jNPS metrics and delivered NPS reports to identify high-priority fixes, driving product enhancements and informing business decisions.
- Synthesize Insights into Actionable Strategies and Craft Value Propositions: Translate research findings into user-centric design strategies and collaborated with cross-functional teams to align customer feedback with.
- Key projects: Cross-border payments, Unsecured loan, IA revamp, Biometrics, Remittance
Aug 2022 - Present
Product Designer
- Developed flow-diagrams, wireframes, prototypes and high-fidelity visual design for a B2B SaaS product, driving transparency and trust in supply chain management.
- Collaborated closely with cross-functional teams to understand user requirements and align them with business goals.
Mar 2022 - Jun 2022
Designer
2B Square Design Gallery
- Created design direction boards and ran art consultancy projects for hospitality, corporate and residential interior decoration developments. Managed end-to-end consignment and procurement processes with designers and.
Sep 2020 - Mar 2022
Art Researcher
2B Square Design Gallery
Apr 2020 - Sep 2020
Pr And Education Manager - Crossing Border Border Crossing International Festival Of Intermedia
The Museum Of Site (Most)
- Coordinated an intermedia art festival with over 500 audiences. Delivered project deliverables, including press releases and promotional content for social media platforms.
Jun 2020 - Oct 2020
Project Officer
Hong Kong Society For Education In Art
- Connected art educators by organizing art exhibitions, planning an overseas excursion to London, delivering professional training programs, and publishing art journals.
Oct 2018 - Feb 2020
Summer Intern
- Worked collaboratively in the team of Art Accessibility Scheme by providing various arts accessibility services for the disabled in exhibitions, shows and workshops
Jul 2017 - Aug 2017
Docent
- Le French May Arts Festival ( exhibition “Inventing Le Louvre” and “Nicolas Buffe”), Lumieres Hong Kong
Apr 2017 - Jul 2017
Team & coworkers
Colleagues at HSBC
Other employees you can reach at hsbc.com. View company contacts for 186860 employees →
PG
Prerna Garg
Colleague at HsbcHong Kong SAR, Hong Kong
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JC
Joey Casella
Colleague at HsbcLaval, Quebec, Canada, Canada
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AA
Ali Asgar
Colleague at HsbcMumbai Metropolitan Region, India
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EM
Ewelina Makar
Colleague at HsbcCracow Metropolitan Area, Poland
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CE
Cloris Eng
Colleague at HsbcNew York City Metropolitan Area, United States
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MH
Mike Hilton
Colleague at HsbcWigan, England, United Kingdom, United Kingdom
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DW
Dannis W.
Colleague at HsbcHong Kong, Hong Kong SAR, Hong Kong
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SM
Sirsendu Mondal
Colleague at HsbcMumbai, Maharashtra, India, India
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VB
Vivek Bhatnagar
Colleague at HsbcGurugram, Haryana, India, India
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SS
Santosh Srivastava
Colleague at HsbcPune, Maharashtra, India, India
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Prerna Garg
Colleague at HsbcHong Kong SAR, Hong Kong
View →
JC
Joey Casella
Colleague at HsbcLaval, Quebec, Canada, Canada
View →
AA
Ali Asgar
Colleague at HsbcMumbai Metropolitan Region, India
View →
EM
Ewelina Makar
Colleague at HsbcCracow Metropolitan Area, Poland
View →
CE
Cloris Eng
Colleague at HsbcNew York City Metropolitan Area, United States
View →
MH
Mike Hilton
Colleague at HsbcWigan, England, United Kingdom, United Kingdom
View →
DW
Dannis W.
Colleague at HsbcHong Kong, Hong Kong SAR, Hong Kong
View →
SM
Sirsendu Mondal
Colleague at HsbcMumbai, Maharashtra, India, India
View →
VB
Vivek Bhatnagar
Colleague at HsbcGurugram, Haryana, India, India
View →
SS
Santosh Srivastava
Colleague at HsbcPune, Maharashtra, India, India
View →
2 education records
Alison Chan education
Bachelor Of Arts With Honours, Cultural Management (Major); Fine Arts (Minor)
Summer Short Courses, 100 Design Projects
FAQ
Frequently asked questions about Alison Chan
Quick answers generated from the profile data available on this page.
What company does Alison Chan work for?
Alison Chan works for HSBC.
What is Alison Chan's role at HSBC?
Alison Chan is listed as Service Designer and Researcher (PayMe) at HSBC.
Where is Alison Chan based?
Alison Chan is based in Hong Kong SAR, Hong Kong, Hong Kong while working with HSBC.
What companies has Alison Chan worked for?
Alison Chan has worked for Hsbc, Serai, 2B Square Design Gallery, The Museum Of Site (Most), and Hong Kong Society For Education In Art.
Who are Alison Chan's colleagues at HSBC?
Alison Chan's colleagues at HSBC include Prerna Garg, Joey Casella, Ali Asgar, Ewelina Makar, and Cloris Eng.
How can I contact Alison Chan?
You can use AeroLeads to view verified contact signals for Alison Chan at HSBC, including work email, phone, and LinkedIn data when available.
What schools did Alison Chan attend?
Alison Chan holds Bachelor Of Arts With Honours, Cultural Management (Major); Fine Arts (Minor) from The Chinese University Of Hong Kong.
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