Alicia Blake, M.S. Email & Phone Number

Salisbury, Maryland, United States

Manages and develops ESRL's staff development training and programming to ensure that ESRL and county library staff have the training required to provide the highest level of library service. Responsible for managing training and development events, resources, and budgets. Researches trends in innovation, education, and library landscapes and conducts virtual and in-person trainings to pass on relevant knowledge and best practices. Monitors training and maintains records of continuing education units (CEU) for ESRL-sponsored training.

Ocean Pines, Maryland, United States

- Assists in the management of the branch library- Directs the activities and staff of the branch in the absence of the Branch Manager- May schedule, train, and provide guidance to branch staff and volunteers, in coordination with the Branch Manager- Is involved in the development and management of the library’s collection - Provides direct service to library customers- May represent the library system on committees, library organizations, regional associations, etc.- Plans, coordinates, promotes, and may present library programs for children and adults, in coordination with the Branch Manager- Works with government, community, school, and civic organizations in the branch library’s service area, including outreach.- Completes continuing education requirements as mandated by the Maryland State Department of Education

Ocean City, Maryland

- Checks out library materials to customers- Checks in returned materials; collects fines and fees- Registers people who apply for library cards- Returns library materials to shelves and display areas- Helps customers use the library by providing directional assistance and instruction in the use of the computer catalog, equipment, copiers, etc., - Helps customers answer questions by using the reference collection, online resources, and the circulating collection of materials- Provides suggestions, when requested, about materials a customer may want to read, listen to or view - Assist with programs for children, young adults, and adults, attends appropriate staff training to support library customer service goals, performs other clerical and customer service duties.

Roxborough, Pa

Supports physical therapy staff by positively representing staff; scheduling patient appointments and arranging referrals based on insurance qualifications; preparing medical reports, patient histories, operative notes, intakes of medical history; maintaining office files and patient records; communicating with a variety of insurance companies to ensure coverage of patients; completing a variety of company reports to ensure patient compliance; screening and sorting mail, documents, and telephone calls; adhering to all privacy and HIPPA guidelines to ensure patient privacy and protection.

Greater Philadelphia Area

Provide customer service for both consignors and consumers, both in-store and over the phone. Organize clothing racks throughout the store. Operate register for sales transactions. Operate StarPro software system to complete consignment contracts for Greene Street. Attend to the organization of the store layout and product areas.

Greater Boston Area

Assisted customers at Max Brenner shop. Organized and stocked product when needed. Operated register for sales and returns. Assisted hostess with seating and reservations when needed.

Buckhannon, Wv

Nominated by faculty to take notes for US History II and Thesis I in Psychology for use in increasing academic success for LD students.

Laurel, Md

Monitored, supervised and interacted with groups of children between the ages 6 months to 11 years. Communicated with parents during drop-off and pick-up.

Master Of Science - Ms, Industrial And Organizational Psychology

"I-O psychology is a dynamic and growing field that addresses workplace issues at the individual and organizational level. I-O.

Bachelor’S Degree, Psychology, 3.58 / 4.00

Activities and Societies: Psi Chi, Alpha Gamma Delta, WE LEAD Animal Welfare Minor in Sociology Graduated Cum Laude Honors Wesleyan's.