Alicia Ellis, Ma Email & Phone Number

Truckee, California, United States

I oversee a nine-person team supporting Food and Environmental Services. I direct department training initiatives, establishing annual training schedules to manage compliance objectives. I successfully launched comprehensive leadership training for 17 new-to-role leaders, rapidly establishing relationships to build trust and credibility during the training process.I spearheaded the orientation process, achieving 100% employee retention in three months. I aligned learning objectives to… Show more I oversee a nine-person team supporting Food and Environmental Services. I direct department training initiatives, establishing annual training schedules to manage compliance objectives. I successfully launched comprehensive leadership training for 17 new-to-role leaders, rapidly establishing relationships to build trust and credibility during the training process.I spearheaded the orientation process, achieving 100% employee retention in three months. I aligned learning objectives to successfully train all EVS associates in the Essential Learning Labs, increasing morale and patient satisfaction.I increased efficiency and work quality by retraining 98% of the front-line associates, minimized turnover, and empowered employees' decision-making and judgment competence. I am instrumental in maximizing business partner profits and implementing instructor-led sales training strategies to boost productivity and enhance marketing, networking, and relationship management skills. Show less

Birmingham, Alabama, United States

I generated 120K in cost savings by leading a medical supply re-processing initiative. I cut expenses by 31%, saving $40K by maximizing cost reduction measures at Providence Hospital in D.C. I also led a new construction project for a 14-story, 850K sq. ft. 330-bed hospital on time and under budget.I was awarded the additional responsibility of the patient transport and O.R. departments, adding 15 FTEs. I improved patient satisfaction scores, provided strategic operational and financial… Show more I generated 120K in cost savings by leading a medical supply re-processing initiative. I cut expenses by 31%, saving $40K by maximizing cost reduction measures at Providence Hospital in D.C. I also led a new construction project for a 14-story, 850K sq. ft. 330-bed hospital on time and under budget.I was awarded the additional responsibility of the patient transport and O.R. departments, adding 15 FTEs. I improved patient satisfaction scores, provided strategic operational and financial oversight, and created value through efficient operations. I also implemented a multi-hospital nursing integration program, co-chairing a process improvement initiative that increased nurse-patient interaction time. As an outstanding leader, I leveraged my innate interpersonal skills to train, coach, and mentor the team. I led a ten-person team with 150 indirect reports. I consistently surpassed Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards, implementing operational systems, setting standards, and managing personnel operations for the hospital's environmental and laundry services. St. Vincent's East HospitalScope: Three direct reports, 68 indirect reports, and $3.5M budgetProvidence HospitalScope: Five direct reports, 88 indirect reports, and $2.5M budgetSt. Alexius Medical CenterScope: Five direct reports, 75 indirect reports, and $4.3M budgetFranciscan St. James Health SystemScope: Four direct reports and 82 indirect reports in 522-bed facilityRush University Medical CenterScope: Six direct reports and 150 indirect reports in a 676-bed facility. I directed hospital-wide service excellence training for 1000+ clinical and non-clinical associates. Show less

Bachelor Of Science - Bs, Speech Communication And Rhetoric

Master Of Arts - Ma, Human Resources Development