Train, educate and coach new and tenured associates on creating customers for lifeCreate sell down strategy for sales associates by providing statistical sales resultsPlan and execute brand guides to increase sales through product placement and design strategiesPromote a customer centric culture by delivering best in class customer serviceWork in a fast-paced environment advising and assisting customer

Managed game day staff by providing direction to ushers and gaming staffAdministered facility operations at Principal Park including Iowa Cubs baseball games and Boys High School State Baseball TournamentOversaw game day activities including on-field promotions and specific game day promotionsResponsible for upkeep and maintenance of stadium

Communicated with sales representatives and advertisers Directed radio traffic through managing commercial time slots and scheduling logs Managed commercial billing statements through mailing and recording of payments Recorded commercials using Adobe Audition 3 Wrote creative copy for advertisements