• Financial Analysis and Reporting: Analyzed financial data to identify trends, variances, and potential risks. Prepared financial reports, including monthly/quarterly performance metrics and ad-hoc analyses.• Account Reconciliation: Reconciled bank and general ledger accounts to ensure accuracy and identifydiscrepancies.• Client Relationship Management: Managed client portfolios, ensuring timely and accurate billing and collections. Resolved client inquiries and disputes, fostering strong client relationships.

• Data Analysis: Analyzed client data to identify churn patterns and develop strategies to improve customer retention.• Financial Impact Analysis: Assessed the financial impact of customer attrition and implemented cost-saving measures.

• *Customer Relationship Management: Conducted client assessments to identify needs and preferences. Developed strategies to enhance customer satisfaction and loyalty.• * Data Analysis: Utilized data to measure customer satisfaction and identify areas for improvement.