Alicia Vick Email and Phone Number

Customer Care

Perform complex word processing tasks such as merging and sorting, integrating text with graphics, spreadsheet and data base files, uploading and downloading and creating footnotes and outlines; Operates a variety of office equipment such as computer/word processor and associated software, calculator, document imaging, printers, multi-line phone system, and copy machine; Enters and retrieves data from electronic data processing systems; establishes and updates information; generates documents and correspondence; communicates with others via electronic means; updates computer system files; May compare data from various sources to identify trends, differences, similarities, etc.; Performs other duties as required.

Followed established guidelines, responded to inquiries regarding departmental services and procedures; answered telephones, received and refered visitors; Sorted, filed, and tabulated various documents and records; established and prepared new files or categories within established filing systems; entered and retrieved data using electronic files; removed and logged materials; maintained status and file reports; Performed basic word processing or typing tasks such as aligning text, setting margins and tables, saving or filing, spell checking, and printing to produce memos and letters; Performed electronic mail tasks; Drafted routine forms and letters; assembles reports; proofreads material making corrections for sentence structure, spelling, grammar, and punctuation; Performed other duties as required.