Chief Growth Officer
Current
Sep 2024 - Present
AeroLeads people directory · profile
Alicia Arrick Email & Phone Number
Chief Growth Officer, PNT Data
at
PNT Data Corp.
2 work emails found
@changehealthcare.com
1 phone found area 415
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Growth Officer, PNT Data
Location
Chicago, Illinois, United States
Who is Alicia Arrick? Overview
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Quick answer
Alicia Arrick is listed as Chief Growth Officer, PNT Data at PNT Data Corp., based in Chicago, Illinois, United States. AeroLeads shows a work email signal at changehealthcare.com, phone signal with area code 415, and a matched LinkedIn profile for Alicia Arrick.
Alicia Arrick previously worked as Chief Growth Officer at Pnt Data Corp. and Sr Sales Director, Strategic Accounts, B2B Payments at Optum. Alicia Arrick holds Bachelor Of Science, Business Management; Human Resource Management from Clemson University.
Company email context
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{first}.{last}@changehealthcare.com
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Profile bio
About Alicia Arrick
Over 20 years of success in driving efficiencies, productivity, and profitability to new heights for healthcare information and insurance servicesAccomplished executive with solid history of payer sales (Change Healthcare Salesperson of the Year 2023), payer account management, optimizing account management operations, customer service and satisfaction, and electronic claims services with government, blues, and commercial insurance payers including Medicare, Medicaid, BCBS, Aetna, and Cigna. Recognized for consistently meeting deadlines, exceeding objectives, and analyzing, interpreting, and reporting data to senior management. Fair and empowering leader skilled in building strong employee relations, fostering positive work environment, and instilling sense of individual accountability. Possess working knowledge of HIPAA requirements and ANSI 4010 data formats for claims, eligibility, ERA, and claim status. Areas of specialty include:Sales - Account Management - Project Management - Outbound Call Center Management - Customer ServiceCost Center Management - Process & Productivity Improvements - Operational StreamliningBusiness/Data Analysis - Survey Creation & Reporting - HIPAA & ANSI 4010 Data FormatsCross-functional Team Leadership - Employee Training, Development & ManagementSpecialties: account management, analysis, budgeting, contract management, customer relations, customer satisfaction, customer service, electronic data interchange, electronic funds transfer, executive management, hiring, management, marketing, meeting facilitation, microsoft access, project planning, quality, reports, requirements, research, sales, sales training, seminars, siebel, telephone skills, training materials, web site production, workflow analysis
Listed skills include Account Management, Leadership, Cross Functional Team Leadership, Crm, and 21 others.
Current workplace
Alicia Arrick's current company
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15 roles · 34 years
Alicia Arrick work experience
A career timeline built from the work history available for this profile.
Sr Sales Director, Strategic Accounts, B2B Payments
Apr 2023 - Aug 2024
Sr Sales Executive, Medical Network Solutions
Jan 2019 - May 2023
Sales Executive, Value Based Payments
Jun 2017 - May 2023
Senior Payer Sales Executive, Payer Connectivity Services
Sell McKesson Payer Connectivity Services to health plans. This includes new health plans to McKesson and existing plans.Lead initiative to re-position our flagship product in the marketplace. Changed position and competition.Trained new sales executives and account executivesAlways continually looking for ways to improve processes. Lead team initiatives.Senior member of payer services team
2012 - Jun 2017
Payer Account Executive
Relay Health
Maintained relationships with health insurance companies in midwest and northeast and sold them additional products and services.
Oct 2011 - Jul 2012
Sales Director
Emzm
Mar 2011 - Jun 2012
Sales Director, Growth Services
Promoted to increase EDI rates and work with providers and payers to remove barriers to electronic claims processing. Develop and launch custom campaigns comprised of outbound phone campaigns, marketing campaigns, and educational seminars. Manage $915K annual budget and team of 5 direct and 15 indirect reports.Restructured and transitioned team from Operations to Payer Sales within aggressive five-month schedule by managing change, leading Siebel integration, modifying workflow, and making difficult staff changes.Reduced operating expenses by $500K through elimination of costly remote employees and hiring additional onsite phone sales reps.Delivered 50% increase in productivity through call time study, identification of manual job functions, and hiring of dedicated data analyst to conduct research and improve reporting.Achieved 10% success rate on cold outbound calls for Electronic Funds Transfer (EFT) program in first three months, while also reducing printing costs by creating and launching this program to create new revenue streams outside of claims via EOB viewing application add-ons.Transitioned call campaign duties to BPO Service team resulting in an additional cost savings of $800K annually
Mar 2007 - Nov 2010
Manager, Account Management Operations
Emdeon Business Services, Llc
Developed training, processes, tracking, comp plans for account management organization of 70. In addition, managed customer satisfaction and other projects specifically for the COO.
May 2005 - Mar 2007
Manager, Payer Client Liaison
Promoted to manage three payer client liaisons reps acting as account managers for Emdeon's smallest payers. Facilitated sales presentation training, assigned new accounts, and reported volume to senior management.Grew account volume 30% in one year by transforming payer client liaisons into account managers through training and development in identifying revenue opportunities during client discussions.Drove EDI growth with partners by collaborating with account managers to develop Welcome Procedure that established account expectations with payers.
Apr 2004 - May 2005
Payer Account Manager
Managed relationships with some of region's highest volume and most complex payers including Medicare, Medicaid, BCBS, and commercial insurances such as Aetna, United, and Cigna. Worked with payers to grow transaction volume, resolved payer issues in conjunction with internal departments, and created training materials.Ranked as only Regional Account Manager to meet quota during six-month mandate for all account managers to sell transactions.Maximized productivity by training new account managers in methods of growing transaction volume, internal applications, and contacts.Ensured HIPAA compliance by overseeing payer implementation of new transactions and conversion of existing transactions.
Feb 2001 - Apr 2004
Project Manager, Pharmacy Information Services
Ndc National Data Corp
Managed all facets of pharmacy information services projects including project planning, implementation planning, expense tracking, and weekly status reporting.Played key role in enabling physicians to electronically send prescriptions to pharmacy by working with third part to develop process for ePrescribing product, testing product, creating relevant sales training, and arranging meeting with leading pharmacies.
Jun 2000 - Feb 2001
Payer Account Manager
National Data Corp
Oct 1999 - Jun 2000
Account Manager
May 1997 - May 2000
Account Manager
Ndc - Prior To Medunite Acquisition.
Account Manager for Blue Cross Blue Shields of Massachusetts, Vermont, and New Hamphsire. Eventually managed other commercial health insurance companies as well.
1993 - 2000
~7 yrs
2 education records
Alicia Arrick education
Bachelor Of Science, Business Management; Human Resource Management
Clemson University
Bachelor Of Science, Business Management
Wilbur O. And Ann Powers College Of Business At Clemson University
FAQ
Frequently asked questions about Alicia Arrick
Quick answers generated from the profile data available on this page.
What company does Alicia Arrick work for?
Alicia Arrick works for PNT Data Corp..
What is Alicia Arrick's role at PNT Data Corp.?
Alicia Arrick is listed as Chief Growth Officer, PNT Data at PNT Data Corp..
What is Alicia Arrick's email address?
AeroLeads has found 2 work email signals at @changehealthcare.com for Alicia Arrick at PNT Data Corp..
What is Alicia Arrick's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Alicia Arrick at PNT Data Corp..
Where is Alicia Arrick based?
Alicia Arrick is based in Chicago, Illinois, United States while working with PNT Data Corp..
What companies has Alicia Arrick worked for?
Alicia Arrick has worked for Pnt Data Corp., Optum, Change Healthcare, Mckesson Health Solutions, and Relay Health.
How can I contact Alicia Arrick?
You can use AeroLeads to view verified contact signals for Alicia Arrick at PNT Data Corp., including work email, phone, and LinkedIn data when available.
What schools did Alicia Arrick attend?
Alicia Arrick holds Bachelor Of Science, Business Management; Human Resource Management from Clemson University.
What skills is Alicia Arrick known for?
Alicia Arrick is listed with skills including Account Management, Leadership, Cross Functional Team Leadership, Crm, Management, Strategy, Analysis, and Training.
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