Alícia Fiúza Email and Phone Number

- Designing test cases on Xray and reporting bugs on Jira- Executing manual tests (feature, regression and sanity tests)- Planning QA timeline and release notes for each release- Training and managing new team members' work- Reporting testing status to management- Designing E2E tests to be automated- Creating automated tests using Selenium webdriver- API testing

Internship focused on the Frontend side of an internal budget application. Got introduced to React, Typescript and Redux. Also participated heavily in QA testing:- Test execution- Test design- Test automation

Working in an agile environment, focusing on:- Manual testing;- Bug analysis;- Scenario creation.Tools used: Youtrack, Cucumber, Postman, Sequel Pro

Backoffice Coordinator:- Managing invoices;- Ensuring the smooth running of office space and facilities;- Order office and staff necessities;- Dealing with correspondence;- Organising company events;- Liaising with staff and suppliers;- Implementing and maintaining procedures/office administrative systems;- Ensuring that health and safety policies are up to date;- Organisation of HR by keeping personnel records up to date;- Assisting with recruitment;- Keep track of employee attendance;- Advising managers and other employees on employment law and the employer’s own employment policies and procedures.Customer Service:- Answering our customers' questions;- Translating and creating new content for our FAQs and canned replies;- Collecting and reporting Customers' feedback;- Contributing to our ever-improving Customer experience with helpful suggestions.

Internship focused, firstly, on the Home and Decoration section, and later on the Stationery and Leisure area of the supermarket. The main tasks were ordering and returning merchandise, inventory management, controlling old stock, warehouse organisation. And also, guiding and inspiring the team to develop their skills and keep being motivated.