Alicia Payne Email & Phone Number

Boston, Massachusetts, United States

-Organize, edit, and optimize content and script used to communicate with Boston residents-Optimize the speed and effectiveness of information flow between 311 and Boston residents -Build and maintain relationships with liaisons from all City Departments and Agencies to facilitate updates of crucial information -Identify and improve organizational.

Boston, Massachusetts, United States

-Spearhead the creation and maintenance of internal database containing hundreds of active and completed constituent cases, including staff assignment, case status, issue category, and contact information-Implement a constituent-first advocacy approach to all cases, centering the individual’s experience and needs while facilitating interactions with.

Greater Boston Area

-Processed and tracked over $1.88 million in crime-related expense reimbursements to Massachusetts violent crime victims, providing financial assistance for uninsured medical and dental care, mental health counseling, income lost due to inability to work, and funeral and burial costs-Compiled weekly budgetary summaries of claim payouts for Criminal Bureau.

Greater Boston Area

-Performed statistical and qualitative research relevant to state criminal justice reform efforts to present to the greater reform community on behalf of the Massachusetts Criminal Justice Reform Coalition and the MassINC Policy Center-Collected and curated nonpartisan research pertaining to the economic, cultural and political development of Massachusetts.

Greater Boston Area

-Managed official email, phone, and in-person communications between Senators, Congress(wo)men, government agents/agencies, private sector clients, and ADS team to ensure accurate and successful exchanges of information-Researched issues relevant to coworkers and clients (projects of note: US nuclear and renewable energy policy, US military policy, higher.

Northeastern University, Boston MA

Direct assistant to the Head of Marketing of the Center for Student Involvement. -Provided administrative and executive support (data entry and management, clientele reception, calendar upkeep) to co-workers, clients, and managers. -Was regularly involved in the creation and execution of university-wide marketing campaigns during the academic year..

Waterbury, CT

Provided basic administrative assistance to small, family-owned insurance company in Waterbury, CT handling home, auto, and dwelling fire insurance policies. -Consulted team of 10+ insurance agents to organize and prioritize daily tasks and projects while meeting and exceeding all deadlines and expectations. -Prepared and updated 20-50 automobile, home and.

Waterbury, CT

Counselor for summer camp catering to children ages 3-12 in southwestern Connecticut. -Designed and planned camp activities on a regular basis, including daily schedules, field trips, outings, food distribution, form collection, and general organizational upkeep. -Helped to write a weekly schedule for both camp staff and campers.- Coordinated with parents.

Bachelor’S Degree, Political Science And Government, Fifth Year

Activities and Societies: Phi Sigma Alpha National Political Science Honorary Society; Chapter Director of Strong Women, Strong Girls.

Education record

Activities and Societies: Honors and Awards: National Honor Society; Highest Honor Roll (12 of 12 semesters); AP Scholar; Senior Alumni.