● Providing support to customers by helping with concerns and taking payments.● Create reservations and cross-selling.● Develop quotes and rental rates for customers.

● Implement effective strategies to enhance listening, speaking, reading, and writing skills.● Create a nurturing and engaging learning environment for students.● Develop age-appropriate lessons and activities.● Establish and maintain a positive and organized learning environment.

● Trained recruits on how to navigate electronic medical records for different systems.● Created and reviewed study templates and documents such as monitor’s visit calendar, financial/budget forms, payment requests, travel reservations, and contractual agreements.● Created initial drafts of visit reports, follow-up letters, confirmation letters, and expense reports.● Booked travel reservations and completed initial timesheets and expense reports on the director’s behalf.● Proofread and edited research articles and outgoing documents for the executive director and clients

● Coordinated and managed reservation logistics.● Led training of new host/hostesses, ensuring they understood essential job services and requirements to maintain high service standards.● Provided prompt and comprehensive responses to patrons' inquiries.● Greeted guests and escorted them to their seats in a timely manner.

● Orchestrated a superior guest experience by overseeing and enhancing floor operations. ● Proactively generated sales opportunities through strategic execution of tours, guest trials, and events. ● Diligently maintained accurate and organized administrative and accounting records, contributing to the overall effectiveness of business operations.

● Completed three-month training program in Fundamentals of Clinical Trials ● Conducted various training in Good Clinical Practices and other clinical trial training ● Create targeted web advertisements for company projects and clinical trials awareness in under-represented populations ● Performed various administrative work for clinical trials professional ● Filed, organized, and maintained regulatory documents