 Train, coach and manage teller and MRS staff Effectively assess & resolve escalated member issues and complaints Apply strong interpersonal and communication skills to work with all levels of personnel to identify potential problems within the department and implement strategies to prevent them Generate new sales leads and develop vendor relationships to aide in meeting and exceeding production goals  Maintain accurate reports for upper management of retail sales department Other duties are similar to the Member Relationship Specialist role

 Train, coach and manage teller and MRS staff Effectively assess & resolve escalated member issues and complaints Apply strong interpersonal and communication skills to work with all levels of personnel to identify potential problems within the department and implement strategies to prevent them Generate new sales leads and develop vendor relationships to aide in meeting and exceeding production goals  Maintain accurate reports for upper management of retail sales department Other duties are similar to the Member Relationship Specialist role

 Primary point of contact for members & potential members Open new memberships, loans, processing account transactions, resolving member issues and provide assistance and information regarding products and services Help organize logistics of opening new branches & closing old branches Demonstrate organizational, time management skills in completing daily and weekly audits within specified regulated time frames Other duties are similar to the teller supervisor role

 Motivating team to make referrals for Member Financial Reps Conducting audits for compliance regulations Organizing keys and key logs Prepping reports for meetings with peers, district managers, upper management Helped organize the logistics of opening/renovating branches

 Same duties as teller Balancing drawer, vault, ATM and cash recyclers  Keep logs of cash orders, audits, and other paperwork Make schedule for branch

 Greeting members/Excellent member service Handle transactions effectively and efficiently