Territory administrator for the North Central Territory: Iowa, Wisconsin, Minnesota, North Dakota, and South Dakota- Maintain territory budget and processes for tracking revenue and expenditure goals- Maintain vendor relationships and review contracts and agreements for efficiency and sustainability- Support systematic retention, protection, and disposal of all financial and constituent records- Formulate and manage procedures and administrative duties across the territory- Manage virtual platforms and on-site logistics of territory meetings, symposiums, and work retreats- Ensure connectivity of operational management, budget, meeting planning, and administrative practices across all departments in the North Central Territory- Supervise and facilitate the growth and development of Office Administrator staff throughout the North Central territory

● Collaborate with Regional Operations Director to develop and implement plans and timelines to assure all deadlines are met and goals are achieved.● Serve as the liaison for District offices between National office departments.● Responsible for overview of MDA’s web-based accounting and fundraising programs (bookkeeping functions, deposits, coding invoices and entering data).● Operate as first line technical support for basic IT issues.● Assist district offices with planning and transitioning to permanently remote work spaces.● Creation and review of financial reports, contracts and insurance requests.● Prepare, create, and implement annual budget process with District and Region offices.● Keep up vendor and banking websites; including finding the balance and running reports.● Participate in hiring, training and development of staff including coaching and feedback.● Perform other duties as needed to accomplish operations, administrative, fundraising, and health care goals.

● Served as administrative support remotely for three offices: Cedar Rapids, Iowa, Green Bay, Wisconsin and Champaign, Illinois.● Managed all financial income and reporting for three offices.● Helped execute day-of operations for large fundraising events such as galas and walks.

● General support of Care staff in multiple locations including, but not limited to, assisting with family calls/emails, sending out new family paperwork and management of incoming paperwork, working with vendors & Care Center teams● Maintaining accurate records on families, including ensuring proper information is included in the patient management system.● Responsible for creating presentations, running reports, and using other data for supporting the Care Staff changing business needs.● Engage families with occasional outreach efforts. Understands how to communicate and work with families affected by neuromuscular disease and able to focus on relationship management.● In conjunction with the Care Specialists, assist with community programs that serve families in the territory, including ensuring programs run efficiently and within MDA’s guidelines.● Advanced Microsoft Office and SharePoint skills needed to enter & update data, mail merge, create letters, labels, spreadsheets, forms, and PowerPoint presentations.● Responsible for invoice processing.● Assist National Volunteer Program with coordinating and managing volunteers for office assistance, events and camp.● Assist with Care Center prep and post responsibilities, and may occasionally attend Care Center as needed, or in the absence of a Care Specialist.● Support camp director(s) and camp efforts with all related duties as assigned.● Provide administrative support by answering phones, handling correspondence, and general office duties● Work with Family Care Specialists on family outreach efforts as assigned.● Attend events and community activities as requested● Perform other duties as requested.

● Utilize MDA’s proprietary computer software to help the District achieve Fundraising goals.● Advanced Microsoft Office and Google Docs skills needed to enter & update data, mail merge, create letters, labels,spreadsheets, forms and newsletters.● Responsible for all bookkeeping functions; deposits, processing invoices, reconciling income and entering data inMDA’s web-based accounting program; running financial reports.● Provide administrative support by answering phones, handling correspondence, general office duties and socialmedia.● Provide event assistance to team with preparation of materials, securing donations for events, updating databases &reporting.● Coordinate volunteers for office, fund-raising events, & projects as needed.● Assist with upkeep of confidential databases, files, forms, and other duties as needed.● Maintain inventory of supplies for administrative office and events.● Participate in the application for local foundations and grants.

Front desk receptionist in charge of answering multiline phone system, sending and receiving mail and inner office memos, and other clerical duties.

Customer service for insurance agencies.