Alicia Castro work email
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Alicia Castro personal email
I eat product strategy for breakfast - and consumer insights, iteration and cross-functional teamwork as my sides. (I wash it all down with a tall glass of customer obsession).For the past ten years, I've been obsessed with creating irresistible experiences for customers. From my days flipping hot dogs and leading 300 cashiers, cooks, porters, and managers to deliver an unforgettable (and insanely profitable) Coney Island moment at the world's most famous hot dog restaurant...To my time navigating customer empathy and industry regulations as an personal injury claims adjuster...To the last 5 years I've spent using search behavior language insights, website analytics, and persuasive copywriting to launch, redesign, and optimize digital experiences for Fortune 500 companies and B2B startups alike, I know a thing or two about creating, launching, iterating and marketing products that consumers can't resist. From managing multiple key clients and stakeholders to delivering insane ROI (my product optimization work helped a CPG client get a 14:1 return), translating bold, moonshot product visions into digestible product requirements is my jam.Whether that means crafting insights-generating user surveys to get their feedback and iterate or dogfooding the product so I can see things from my clients' POVs, I let data, business priorities, and user experience drive my decision making.There's nothing I love more than to work cross-functionally with engineers, designers, marketing, and legal teams with a single goal in mind: create a product (whether that's a website, YouTube channel, marketing strategy, you name) people can't stop engaging with.As an experienced marketer - you can rely on me to ensure the entire product lifecycle from ideation to launching speaks the language of your business and your customers' needs.
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Director, SeoKinesso Mar 2024 - PresentNew York, Ny, Us -
Associate Director, SeoKinesso Apr 2022 - Mar 2024New York, Ny, UsLead end-to-end development & search engine optimization strategy, focused on achieving revenue and engagement growth for web product portfolios within the US media industry for pharma, luxury auto, energy, and food/beverage clientele● Spearheaded integration of user research/market analysis into video product, drove 4x increase in organic views & 4x increase in subscribers on YouTube in 6 months ● Managed cross-functional stakeholders (engineering, design & legal) for Fortune 100 website digital transformation, driving a 265% increase in organic traffic 1 month post-redesign● Ideated SEO product strategy, set campaign PRDs & cross-channel go-to-market execution, driving 13MM organic views for client YouTube video launch● Led strategy and product positioning for website article feature set, resulting in 106% YoY revenue lift and a +10K increase in organic traffic● Strategized with engineering and design teams to optimize web page templates to reduce website load time from 11 to 2 seconds, resulting in 18% lift in mobile traffic● Developed, launched and iterated new agency SEO product offerings to grow revenue for US media web portfolios, delivering 14:1 ROI for CPG client● Optimized content using search-informed language analysis to drive 89% higher CTR during major ad campaign ● Translated SEO product strategy into detailed requirements across 5 clients and 4 products, overseeing team of 3-4 analysts and managers for implementation & QA● -
Manager, SeoKinesso Aug 2020 - Apr 2022New York, Ny, UsPartnered with website product team during major redesign for Fortune 100 company to ensure maximum organic visibility. Drove 55% lower bounce rate, 71% longer average session duration, 65% increase in mobile organic keyword rankings, 265% increase in organic traffic, 4% increase in overall traffic post-redesign using search consumer insights. -
Senior Analyst, SeoKinesso Feb 2019 - Aug 2020New York, Ny, UsLead day-to-day SEO product initiatives and cross-agency stakeholder management with sister agency engineering, UX, legal and marketing teams to improve organic visibility on pharmaceutical brand, only senior analyst within SEO department to lead an account with minimal supervisionExecute day-to-day technical SEO. My product marketing and copywriting work garnered a 2019 US Search Awards nomination, has generated a 106% YoY sales increase on Amazon and a 980% increase in organic site traffic to the article section on major food/beverage/CPG client.Partnered with internal paid media team to drive cost effiencies, improve SEO / SEM / Social performance, improving quality score, page relevancy, and decreasing cost-per-click by optimizing paid landing pages. -
Analyst, SeoKinesso Feb 2018 - Jan 2019New York, Ny, Us -
0-1 FounderSelf-Employed Dec 2018 - PresentLead, roadmap and craft product email marketing strategy, value proposition and copywriting, focused on driving revenue and user growth for B2B/B2C clients within US e-commerce industry● Acquired 30 high-ticket clients within 6 months by gathering user pain points feedback and creating product strategy and vision to launch a B2B e-commerce launch copy copywriting product from 0-1● Redesigned flagship copywriting service creative brief form, increasing completion rate from 54% to 95% through A/B testing of user interviews & feedback forms ● Drove $100K+ MRR for initial product launch of B2C digital membership product, by leveraging user research to inform value prop and marketing roadmap● Crafted email strategy focused on user engagement increases for B2B client using conversion copywriting research, skyrocketing open rates from 24% to 48% in 4 weeks
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Inclusive Product Management Accelerator Spring '23 FellowThe Product Management Center At Uw Jan 2023 - PresentSeattle, Wa, Us -
Product ManagerCo.Lab 🚀 Joincolab.Io Mar 2023 - PresentSeattle, Us•Conduct user interviews and user research to define needs, understand market trends and end-user behavior, iterate on feedback to further refine the problem space, published product requirements document, and prepare product launch •Collaborate with cross-functional engineers and product designers to explore the research and analyze segments of the product life cycle and propose product improvements. -
CopywriterBaab Writing And Marketing Services Llc Feb 2021 - PresentStockbridge, Ga, Us -
Junior CopywriterBaab Writing And Marketing Services Llc Mar 2019 - Feb 2021Stockbridge, Ga, UsAs junior copywriter, I write goosebump-inducing, personality-infused content (email sequences, website copy, social media posts, speaker bios, elevator pitches and more) for small business owners who want flavor-packed, sales generating copy on a budget. -
Contributing WriterFemale Entrepreneur Association (Fea) Mar 2020 - May 2020Worldwide, ., Oo -
Contributing WriterBossbabe Sep 2019 - May 2020Los Angeles, California, Us -
Pip Claim Analyst IAllstate Mar 2017 - Feb 2018Northbrook, Il, UsI help to restore people's lives and sense of normalcy after a car accident by helping them navigate the medical portion of their claim.Utilizing research and investigation, I determine coverage and file direction after thorough analysis of injury and treatment type, severity and frequency. Interpreting and paying medical invoices as per regulation and careful combing through of medical records ensures I forecast, monitor, and maintain the financial impact to the business. -
Digital Marketing AnalystDigital Marketing Analyst Aug 2017 - Dec 2017As a student at Udacity dedicated to the pursuit of digital marketing knowledge and excellence, I've completed a series of projects that include: Content Marketing, Social Media Marketing specializing in Facebook and Instagram, SEO, SEM, as well as Google Analytics and Adwords.Projects include:-Market research-Survey, empathy map and target persona development-Ran Facebook ad campaign promoting Udacity's free Social Media Advertising Ebook using Facebook Ad Manager-Conducted on-site and off-site SEO audits of Udacity's DMND Program website -Created Adwords Campaign for free Java Programming Course-Designed email marketing strategy for the course using MailChimpI create original content on LinkedIn examining brands and their ad campaigns as well as sharing my thoughts on paid and organic social media and search concepts. Some of my most recent case studies include:-Fenty Beauty and its unusually broad target persona-Marvel and Netflix's new series 'The Punisher' and interest generation-Clinique and how they found made their print ads come alive on YouTube-Wendy's adept, effortless mastery of Twitter and how this affects brand engagement
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Store ManagerNathan'S Famous, Inc. Apr 2016 - Oct 2016Jericho, Ny, UsInterpreted and analyzed hourly, daily, weekly, monthly and quarterly sales, labor, product usage, inventory and financial data reports to discover trends.Identified problems by looking at situational trends, pinpointing employee strengths, and translated this data with adaptive, strategic thinking into on-the-spot solutions. Managed a team of up to 300 staff members as well as ran daily store operations with a focus on maximizing profitability, ensuring optimal customer satisfaction, and product quality assurance. -
Assistant ManagerNathan'S Famous, Inc. Apr 2015 - Mar 2016Jericho, Ny, UsI pioneered and streamlined the customer service training program for all front-facing sales associates through user testing, feedback, and implementation, directly contributing to the flagship store's highest-grossing year in the nearly 100 years since its inception. The program was adaptable for the specific needs of our international student exchange program as well as to our local employees. -
Crew ManagerNathan'S Famous, Inc. Apr 2014 - Mar 2015Jericho, Ny, UsAudited product quality weekly, reviewed, monitored and analyzed performance of up to 50 sales associates and recommended improvements for better customer retention, higher satisfaction, and boosting sales and profitability -
AssociateNathan'S Famous, Inc. May 2012 - Apr 2014Jericho, Ny, UsEnhanced public perception of the flagship store by providing high volume, speedy, efficient service while working on the front line of store operations - consistently bringing in the highest sales of any associate -
Sound Engineer Intern | Assistant Sound EngineerSaint Peter'S Church, Nyc May 2011 - Jan 2012Us -
Sound Engineer InternQueensborough Community College Jul 2009 - Aug 2010Bayside, New York, Us
Alicia Castro Skills
Alicia Castro Education Details
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Hunter CollegeSpanish Language And Literature -
UdacityDigital Marketing -
Cornell UniversityWomen'S Entrepreneurship
Frequently Asked Questions about Alicia Castro
What company does Alicia Castro work for?
Alicia Castro works for Kinesso
What is Alicia Castro's role at the current company?
Alicia Castro's current role is Director, SEO.
What is Alicia Castro's email address?
Alicia Castro's email address is al****@****dia.com
What schools did Alicia Castro attend?
Alicia Castro attended Hunter College, Udacity, Cornell University.
What skills is Alicia Castro known for?
Alicia Castro has skills like Management, Microsoft Office, Sales, Strategic Planning, Team Building, Employee Training, Pay Per Click, Email Marketing, Digital Marketing, Social Media Marketing, Search Engine Optimization, Lead Generation.
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