Alicia Radcliffe Email & Phone Number

Johnston, Rhode Island, United States

Johnston, Ri

•Reconciling monthly bank statements•Coverage confirmation with companies and agents for incurred losses and accidents•Transfer funds to appropriate policies to assist underwriting with new policies •Preparing daily payments for ACH deposit to bank •Researching discrepancies and adjustmentsCurrently pursuing my CPCU designation in insurance through The Institutes.

Negotiate on delinquent accounts to prevent repossession of vehicles including: automobiles, motor homes and trailers, boats, and planes. Assist customers with deferments to loans when financial difficulties arise.Review contracts for loan terms and conditions such as gap, life, or disability insurance to assist in recovery of loan balance. Secure payment arrangements on over drafted direct deposit accounts (checking/savings) Research payment and banking issues.

FDCPA (Fair Debt Collection Practices Act) certified collection specialist. Negotiated payment options for debt recovery on active and closed accounts. Accounts receivable processing through vendors such as: Paymentech, Wells Fargo, JP Morgan Chace, Checkfree and Checkvelocity. Assisted with credit check inquiries for new customers via Equifax. Helped to minimize financial loss/ reducing bad debt through retrieval of un-returned rental equipment from customers. Reviewed and processed bankruptcy adjustments on customer accounts.Researched and processed customer payments received in local office via checks and money orders.

Teller at high volume bank. Processed cash and check transactions for residential and commercial banking customers with minimal variances, while building customer loyalty with a friendly demeanor. Promoted bank products and captured leads for sales of products

Master Of Business Administration - Mba, Organizational Leadership

The Institutes Cpcu Society In2Leadership 2023 Certificate

Bachelor'S Degree, Accounting

Activities and Societies: National Society for Collegiate Scholars, National Society of Leadership and Success, Delta Mu Delta, Alpha.

Biochemistry