Alicia Rautenberg Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

After a short hiatus from Cutter & Buck (due to the Covid layoffs of 2020) I’m back! Senior Order Administrator (Promoted from Order Administrator in February of 2014) Duties include, but not limited to the following:o Project Management of Seasonal Line Samples: Seattle and New York Showrooms; photo shoots, and Sales Rep line showings. o Create and manage all internal merchandising sample line orders.o Training of new Order Admin hireso Communicate with multiple points of contact regarding order discrepancies, shortages, and changes.Responsible for quality control of orders filtered into the system from VR-Link. Ensure that orders are meeting the company established guidelines to qualify for various specials; point of contact for all employee orders company-wide, as well as all Internal promotional orders.

Seattle

Senior Order Administrator (Promoted from Order Administrator in February of 2014) Duties include, but not limited to the following:o Project Management of Seasonal Line Samples: Seattle and New York Showrooms; photo shoots, and Sales Rep line showings. o Create and manage all internal merchandising sample line orders.o Training of new Order Admin hireso Communicate with multiple points of contact regarding order discrepancies, shortages, and changes.Responsible for quality control of orders filtered into the system from VR-Link. Ensure that orders are meeting the company established guidelines to qualify for various specials; point of contact for all employee orders company-wide, as well as all Internal promotional orders. Manage all merchandising sample lines internally, as well as all sales rep sample lines. I ensure the creation of the 100+ orders each season, as well as follow up and back order management.

Woodinville, Wa

General Accounting, Customer Support SpecialistDuties include, but not limited to the following:o Offered excellent customer service,o Reviewed customer purchase orders, to ensure accurate data inputo Met personal weekly, monthly and quarterly invoicing goalso Reviewed vendor invoiceso Assisted team in PO status updates, as well as drop ship PO tracking managemento Worked daily contract review and creation for Smartnet (Warranty) Registrationo Assisted in training new associatesResponsible for processing all quotes and purchase orders from outside sales team into sales orders, working with purchasing to ensure all products ordered were available within customer’s desired timeline for project completion/implementation.Facilitated returns for defective products between customer and vendors, and managed registration and validation of SmartNet contracts for service with the manufacturer.

Worked closely with brokers, account executives and team members on interest rate quotes, product guidelines, product management, and lender origination relationships. Maintenance of Excel database spreadsheet, handling of confidential and classified documents. Multi-task filing, typing, email, and other administrative duties for department team members, Upper management, and outside sales associate. Was promoted three times while working at Webster Bank.• Created NW and SW division Marketing Fliers, Product Guideline handouts, updated Website

Media Communications, Media & Journalism Studies

Communication studies focusing on journalism and copy for news and entertainment.

Film And Television Studies, Film/Cinema/Video Studies

Film & Television Studies