Client management starting in beginning stages pre-application to submission of completed loan file to processing team. Sales focused and driven to make the process as seamless for our clients as possible. We take a holistic approach to lending, as our main goal is to set our clients up for both short and long-term financial success. Daily tasks include:• Lead Setup and Follow Up• Application Completion and Document Requesting/Gathering• Updating Referral Partners • Email & Calendar Management

Assist Regional Production Manager in all aspects of Branch Production. A combination of driving sales and operations, I was promoted from this role into the position of Production Partner within six months of employment.

Responsible for four store’s operations in terms of visuals and inventory display, as well as all promotional signage and social media advertising. Delegate to sales team best product placement, store plans, and sales strategies. I create SOP and teach through example and written directives to help the stores reach their sales goals. Assess staff’s ability to follow directives and consult on opportunities for improvement. Created and solely responsible for all Instagram content for the Society, @SHOPSVDPSM. Based on data analytic trends, I choose and showcase best products, advertise sales, and cultivate awareness of our brand.

Partner with Brand Manager, Logistics Supervisor, and visual teams to ensure excellent guest-brand experience. Follow and execute corporate ordered planograms and campaign displays while maintaining company SOP.

Maintained balance of responsibilities including but not limited to customer relations and operational duties set forth by corporate personnel.Consistently set and achieved daily sales goals by motivating, mentoring and providing feedback to sales staff.Drove business by creating events and strategies to increase customer traffic and increase brand awareness.