I am an empathetic, creative, and innovative individual showcasing 9+ years of enhancing performance ratings in sales, design, and contributing to company objectives. My track record demonstrates continued success in increasing revenue, productivity, creating beautiful spaces, and overall customer satisfaction through leveraging advanced proficiency in the best strategies. I have a proven track record of managing client, vendor, and executive needs. Utilizing interpersonal relationships efficiently through effective communication building rapport with clients and partners. Skilled at leading teams and overseeing processes and projects to guarantee all clients, vendors, and executive experiences are exceeding expectation. Clients and colleagues know me as a passionate, cross-functional leader who is dedicated to optimizing sales, practices, design processes and outperforming on quotas. I am also knowledgeable on the best team management techniques, acting as a leader for diverse teams and driving them to success through high-quality mentorship!My areas of expertise include: Sales Strategies, Customer Success, Executive Assistant, New Home Construction, Design, Strategic Planning, Cross-Functional Leadership, Project Management, Vendor Relations, Effective Communication, Negotiation, Stakeholder Management, Performance Monitoring, Administrative Tasks, Crisis Management, and Continuous Improvement!A few of my career highlights are:-Educational background includes a Bachelor of Science in Business Communications from the University of Phoenix and an Associate of Arts in Visual Communications from Fashion Institute of Design and Merchandise.-Earned $3M+ in yearly revenue through communicating effectively with clients and tracking performance ratings while working as a Senior Lead Sales Design Consultant at Vintage Design.-Created lasting relationships with builders, vendors, and clients to ensure overall satisfaction and retention while working as a Senior Lead Sales Design Consultant at Vintage Design. -Led a team of 12 professionals, boosting sales ratings through mentoring team on the best sales techniques while working as a Sales Manager at Nordstrom.I look forward to meeting you! You can reach me at alicia.tonelli7@gmail.com.