Alicshea Webb Email & Phone Number

• Over 15 years experience providing exceptional customer service skills through inbound and outbound calls as well as face to face interaction with customers in a fast-paced environment. Outstanding data entry skills.• Skilled in using software such as Microsoft Outlook, Word, Excel, Access, Power Point, Great Plains, Adobe, Crystal Reports, and Dice. Accurate typing speed of 53 wpm• Proficiency in receiving, sorting, and distributing mail to proper parties; ability to properly use office equipment such as printers, fax machines, multi-line phone system• Versatile oral, written, and interpersonal communications skills; ability to clearly communicate expected project guidelines and schedules to technicians for customer.• Outstanding organizational skills and adaptability to adjust tasks when urgent needs arise; keen analytical and research skills. • Ability to multi-task and complete expected goals without direct supervision