Alida Sher Email and Phone Number

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-Managing the food and beverage provision for functions and events;-Supervising catering and events-Planning menus in consultation with chefs;-Recruiting and training permanent and casual staff;-Organising, leading and motivating the catering team;-Forecasting planning staff shifts and rotas;-Ensuring health and safety regulations are strictly observed;-Forecast budgeting and establishing financial targets and forecasts;-Monitoring the quality of the product and service provided;-Keeping financial and administrative records;-Managing the payroll and monitoring spending levels;-Maintaining stock levels and ordering new supplies as required;-Interacting with customers if involved with front of house work;-Liaising with suppliers and clients;-Negotiating contracts with customers, assessing their requirements and ensuring they are satisfied with the service delivered (in contract catering);-Ensuring compliance with all fire, licensing, and employment regulations;-Maximising sales and meeting profit and financial expectations.

-Taking responsibility for the business performance of the restaurant.-Analysing and planning restaurant sales levels and profitability.-Organising marketing activities, such as promotional events and discount schemes.-Preparing reports at the end of the shift/week, including staff control, food control and sales.-Creating and executing plans for department sales, profit and staff development.-Setting budgets and/or agreeing them with senior management.-Planning and coordinating menus.

-Coordinating the entire operation of the restaurant during scheduled shifts.-Managing staff and providing them with feedback.-Responding to customer complaints.-Ensuring that all employees adhere to customer service training-Meeting and greeting customers and organising table reservations.-Advising customers on menu and wine choice.-Recruiting, training and motivating staff.-Organising and supervising the shifts of kitchen, waiting and cleaning staff.

• Responsible overseeing loading and offloading activities safely• Check all Ground Support Equipment are serviceable• ground operations - Resevation and check-in agent- Baggage claim control

- Arranges reservations and routing for passengers at request of Ticket Agent.-Examines passenger ticket or pass to direct passenger to specified area for loading.-Plans route and computes ticket cost, using schedules, rate books, and computer.-Analysis coded data on tickets to ascertain destination, marks tickets, and assigns boarding pass.-Assists passengers requiring special assistance to board or depart conveyance.-Informs travel agents in other locations of space reserved or available.- Sells travel insurance.- Announces arrival and departure information, using public-address system.-Telephones customer or Ticket Agent to advise of changes with travel conveyance or to confirm reservation-Sells and assembles tickets for transmittal or mailing to customers.-Answers inquiries made to travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.-Checks baggage and directs passenger to designated location for loading.- Assigns specified space to customers and maintains computerized inventory of passenger space available.