Alida Gabriel

Alida Gabriel Email and Phone Number

Gestora na Cocriante Digital Lab and Advogada and Social Media and Tradutora @ cocriante
Santo André, SP, BR
Alida Gabriel's Location
Santo André, São Paulo, Brazil, Brazil
Alida Gabriel's Contact Details

Alida Gabriel personal email

n/a
About Alida Gabriel

25 years of experience at Ford Motor Company Brazil, acting in many positions, such as Legal Analyst, Risk Management Coordinator, Dealer Development External Consultant, Customer Experience Accelerator. Solid knowledge about "Renato Ferrari" law and Brand Convention, which establishes rules for the relationship between Dealers and Factories. Large experience at Dealer relationship with Ford Brand Association. Also responsible for bringing Global Processes related to Dealers and Customer Experience to South America, ensuring their implementation in accordance with local culture. Responsible for all Global presentations (English/Portuguese) at Customer Experience Area.

Alida Gabriel's Current Company Details
cocriante

Cocriante

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Gestora na Cocriante Digital Lab and Advogada and Social Media and Tradutora
Santo André, SP, BR
Employees:
4
Alida Gabriel Work Experience Details
  • Cocriante
    Gestora Na Cocriante Digital Lab And Advogada And Social Media And Tradutora
    Cocriante
    Santo André, Sp, Br
  • Cocriante Digital Lab
    Manager At Cocriante Digital Lab / Lawyer / Social Media / Translator / Copywriter
    Cocriante Digital Lab Jan 2022 - Present
    Salto, São Paulo, Brasil
  • Ford Motor Company Brasil Ltda.
    South America Customer Experience Accelerator
    Ford Motor Company Brasil Ltda. Jul 2019 - Dec 2020
    São Paulo - São Paulo, Brazil
    Implementation of HCD (Human Center Design) and Design Thinking tools to identify customers’ pains and create solutions, through the improvement of existing processes or developing new projects, following all the development until its implementation with the responsible areas. Global presentations (English/Spanish/Portuguese) with the evolution of ongoing projects. Project Designer, applying Human Center Design tools to enhance Customer satisfaction and provide a unique experience
  • Ford Motor Company
    South America Customer Experience And Market Rep. Coordinator
    Ford Motor Company Nov 2016 - Jun 2019
    São Bernardo Do Campo
    Responsible for implementation and coordination of Dealer Consumer Experience Movement in South America Dealer Net, acting and coordinating South America Supplier, dealing with the Coaches Team. Consolidation of South America Market processes for Global Reports (Market Share, Return on Sales, Dealer Count, Sales and Services Satisfaction indexes, Throughput, among other). Also responsible for bringing and adapting Global Processes related to Dealers and Customer Experience to South America, ensuring their implementation in accordance and in compliance to local rules.
  • Ford Motor Company
    External Market Rep. Consultant
    Ford Motor Company Sep 2011 - Nov 2016
    São Bernardo Do Campo - Sp - Brasil
    Acting on New Dealers candidate’s prospection, coordinating the whole process, since initial negotiations until the opening. Experience on all formalization process, Intention and Commitment Letter, opening authorization, Project Approval, and monitoring initial activities, making sure all items committed were accomplished.
  • Ford Motor Company
    Market Rep. Lawyer
    Ford Motor Company Jun 2007 - Aug 2011
    São Bernardo Do Campo - Sp - Brasil
    Active participation at Dealers Development strategies, aiming to improve Dealers´ results. Responsible for all documentation related to Dealers Concession, such as Contracts, Business Plans, Notifications, Commitment Letters, acting and negotiating with Dealers' Association. Active participation in restructuring plans with Dealers 'representatives, involving performance reviews and building action and recovering plans.
  • Ford Motor Company
    Process Improvement Analyst
    Ford Motor Company May 2004 - Feb 2007
    São Bernardo Do Campo - Sp - Brasil
    Review of processes and procedures in all areas of the Company, identifying opportunities for improvement, suggesting, and developing actions plans to implement new routines. Management of Wholesale operations centralization project in accordance with global processes and procedures.

Alida Gabriel Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Outlook Public Speaking Automotive Microsoft Powerpoint Atendimento Ao Cliente Planejamento Empresarial Business Strategy Business Planning Strategic Planning Desenvolvimento De Produtos Seis Sigma Marketing Vendas Melhoria De Processos 5s Negotiation

Alida Gabriel Education Details

Frequently Asked Questions about Alida Gabriel

What company does Alida Gabriel work for?

Alida Gabriel works for Cocriante

What is Alida Gabriel's role at the current company?

Alida Gabriel's current role is Gestora na Cocriante Digital Lab and Advogada and Social Media and Tradutora.

What is Alida Gabriel's email address?

Alida Gabriel's email address is as****@****ord.com

What schools did Alida Gabriel attend?

Alida Gabriel attended Universidade Presbiteriana Mackenzie, Cultura Inglesa, Faculdade De Direito De São Bernardo Do Campo, Centro Universitário Fundação Santo André.

What are some of Alida Gabriel's interests?

Alida Gabriel has interest in Children, Environment, Education, Animal Welfare, Health.

What skills is Alida Gabriel known for?

Alida Gabriel has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Outlook, Public Speaking, Automotive, Microsoft Powerpoint, Atendimento Ao Cliente.

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