Alida Tiburcio Email & Phone Number

Michigan, United States

East Lansing, Michigan, United States

Madison Heights, Michigan, United States

Mount Clemens, Michigan, United States

•Serviced up to 50 patrons at a time in a friendly and timely manner, applying communication and multi-tasking skills to maintain a positive and error free experience for each guest.•Collaborated with both front and back of house crew members to establish a reputation of timely service, a delicious menu, with a delightful ambiance resulting in an increased customer volume.•Accounted for all sales and receipts each shift by utilizing various organization techniques to guarantee 100% accuracy in every cash sales drop.•Resolved any customer complaints through analysis and critical thinking to provide satisfaction and top-notch customer service to each guest.

Shelby Township, Michigan, United States

•Provided high level service in events of up to 500 guests through effective collaboration, communication, and multi-tasking to create an elegant and high-quality experience for each customer. •Trained new team members in all policies and procedures by implementing acute leadership skills to uphold quality service and the positive reputation of the course.•Received and recorded guest orders carefully to ensure consistent customer service and error free transactions through communication and organization.•Accurately managed the cash register through following correct counting and transaction policies to confirm 100% accuracy in the cash drawer.•Volunteered to contribute to the Annual Rising Stars Foundation Golf Outing hosted by Cherry Creek, where all proceeds were donated to support the foundation’s programs for adults with cognitive disabilities.

Bachelor Of Arts - Ba, Logistics, Materials, And Supply Chain Management, Junior

Activities and Societies: Dean's list 4/4 semesters, Women in Business Students Association Member, Alpha Xi Delta Panhellenic Fraternity.

Education record