Ali Dirie Email & Phone Number

Brampton, On, Ca

Brampton, On, Ca

Toronto, Ontario, Ca

Mississauga, Ontario, Ca

· Provided day-to-day operational support of Microsoft Infrastructure Services (Active Directory, DNS, Group Policy, Web Services and DHCP) for internal users· Administered Citrix production servers and the rollout of updated Citrix images as well as application deployment· Managed Office 365 Configuration – including Exchange, OneDrive for Business, SharePoint and Teams in both on-premise and hybrid deployments

Toronto, Ontario, Ca

• Managed Active Directory forest with 6500+ objects, including GPOs, OU administration, group management and DNS troubleshooting• Worked with external IT health Consultants and hospitals to ensure Servers and HL7 files were maintained, to warrant Medical offices would receive patient results and sette up clients with EMR (Electronic Medical Record)• Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing

Toronto, Ontario, Ca

•Worked with project and department managers to develop and maintain documentation about the current environment setup, standard operating procedures, and best practices• Ensured that all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan