Alie M. Email & Phone Number

United States

Clifton Park, New York, United States

Albany, New York, United States

Oversee and manage operations of New York & New England offices of utility scale solar EPCEnhance operational efficiency by streamlining administrative processes over multiple departmentsManage database of insurance requirements for 75+ active solar projectsAssist department managers with training and development needsComplete expense reports and book travel arrangements for executives and employees following schedule and budget guidelinesSupport department leaders by managing budgets and organizing itineraries for team outings and events

Albany, New York

Served as direct assistant to the President, managing calendars and sending correspondencesManaged daily service schedules of 7 full-time electricians and 4 apprenticesImproved dispatch efficiency by implementing new scheduling and routing strategiesDeveloped process controls and metrics for daily management of call centerFollowed up on customer leads to convert salesHandled customer issues, enabling quick resolution and client satisfactionReviewed resumes and interviewed candidates for call center positions

Albany, New York

Streamlined executive communication by managing calendars, phone calls, and scheduling appointmentsHandled confidential and sensitive information with discretion and tactProvided support services to the Economic Development teamPrepared and edited presentations on behalf of executives for internal meetingsMaintained accurate records of meeting minutes and action items for 3 boardsAssisted with the production and distribution of marketing, business outreach, and publicity materialsProvided travel and event arrangements for staff

Albany, New York

Managed the front desk and promptly responded to calls and emailsImproved client satisfaction by greeting clients weekly with professionalism and friendlinessHandled sensitive legal information with discretion while maintaining strict confidentiality standardsAssisted business director with managing office operationsStreamlined processes by drafting and proofreading legal documents, ensuring accuracy and timely completionMaintained organized legal databases for streamlined communication efforts between attorneys and clientsManaged firm credit card and expense reports

Bachelor'S Degree, Communications, Business Administration

Liberal Arts And Sciences/Liberal Studies, Mortuary Science