Senior Manager User Experience
CurrentLeading a team of UX Researchers, UX/UI Designers and Content Strategists under People Digital Experience organization in Human Resources. Focused on delivering digital experiences for HR Portals, Chatbot, Workday People Experience and HR Services, throughout the employee lifecycle and employee journey.Driving a high-impact project portfolio, with initiatives serving over 60,000 employees and complexity typically exceeding six-month timelines, in close partnership with corporate COE and SME stakeholders. Successfully orchestrate cross-functional teams, including UX researchers, UX/UI designers, content strategists, system analysts, and developers, to drive seamless project delivery through waterfall and agile frameworks.Leveraging the HPE Design System, HPE Brand standards, and human-centered design principles, our UX team creates cohesive and accessible web experiences tailored to employee needs. Guided by a double diamond design process, we utilize tools like Figma, Maze, and in-house GenAI capabilities to drive innovation and efficiency. By prioritizing empathy, we engage in field research, analyze web and search data, and conduct voice-of-the-workforce surveys, supplemented by ad hoc feedback mechanisms. This approach ensures our designs resonate with users, delivering a time-well-spent value.Adopting a "progress over perfection" approach, we follow standards for privacy-by-design and accessibility-by-design, actively engaging vendors and challenging business requirements to promote inclusive digital solutions.
