Fawad A Email & Phone Number

Newton, Ma, Us

Boston, Ma, Us

Boston, Ma, Us

• BMC HealthNet Plan• Health System

San Francisco, Ca, Us

Medford, Massachusetts, Us

• Monitored a compliance with Agero’s policies and applicable laws such as GLBA, HIPAA and many others. • Used Splunk, a SIEM tool, on a daily basis for unexpected computer lockout, VPN logs, eDiscovery purpose and as well for security, other deep analysis and system activities monitoring.• Qualys, Tripwire, IronPort, Websense, Varonis, MacAfee IDS/IPS, Cisco Meraki MDM, and WLC applications of specific security skills to monitor, maintain, and control the suite of tools used by the Information Security Team. • Provided required metrics on a daily, weekly and monthly basis including actuals versus goals, trends and threshold violations. • Used a penetration and vulnerability analysis of various products, applications and provided an output documentation including a technical analysis and a very high-level non-technical overview. • Worked together with the IT management, the Legal department, safety facilities & security, the 3rd party and Law Enforcement agencies to manage security vulnerabilities.• Tasked with ensuring PCI DSS compliance among all North America sites.

• Introduction to aeronautical, satellite and 'Internet of Things' vulnerabilities. • Learned and utilized dark web research techniques. • Learned and implemented national security cyber-terrorism, criminals and hackers threat analysis techniques. • Learned and utilized lone wolf predictive analysis. • Learned and understood the role of digital currencies for trafficking, terrorism and arms sales by nation-state actors. • Learned and utilized technologies to analyze cyber fraud. • Learned and understood the role of hacktivists/activists/nation-state hackers as proxies for war.

Exton, Pennsylvania, Us

• Provided a direct technical assistance to customers via phone, email and Remote Assistance. • Effectively communicated procedural and technical issues to internal and external customers in a fast-paced and customer-critical environment. • Determined which tools to use in order to resolve issues, including running tests and identifying when deviation from the available troubleshooting tools and documents is appropriate. • Daily integrated APIs from Oracle, AutoCAD and Revit applications to allow them communicating with Synchro software. • Used Amazon Web Server (AWS) for a cloud computing platform that offered unlimited shared licenses to our users. • Used Jira for ticketing system, Flexera for licensing purpose and HubSpot CRM tool for customers purpose.

Us

Reponsibilities• Maintain, repair, and service client devices & equipment • Maintain customer data in Support system to ensure it is accurate and up to date • Install and configure PCs and Mac software and peripherals. • Communicates effectively and professionally with peers, supervisors, ancillary departments and all other external/internal customers. • Provide timely, helpful responses and troubleshooting assistance for PCs and Mac by phone, e-mail and in Geek Squad store.• Record problem and resolution details in Geek Squad ticketing system Nova.• Helping to raise their daily revenue

Master Of Science (M.S.), Information System Security

Phd - Healthcare Cybersecurity, Healthcare Cybersecurity

Bachelor Of Science (B.S.), Information Technologies - Cybersecurity

Certification Course Csx, Cyber Security

7 Months Internship-Mentoring, Science 9 Program

High School, General Studies