Aliff Azmi Email & Phone Number

Petaling Jaya, Selangor, Malaysia

• Performs banking services in delivering superior customer service; contacts or assists customers and prospective customers.• Attend to walk-in customers and perform day-to-day banking transactions.• Achieves branch performance standards including operating loss control and compliance with policies and procedures.• Develop and build long-term business relationship with customer to foster cross-selling opportunities.• Ensures all operational procedures comply with manuals and… Show more • Performs banking services in delivering superior customer service; contacts or assists customers and prospective customers.• Attend to walk-in customers and perform day-to-day banking transactions.• Achieves branch performance standards including operating loss control and compliance with policies and procedures.• Develop and build long-term business relationship with customer to foster cross-selling opportunities.• Ensures all operational procedures comply with manuals and other banking rules & regulations.• Identifies and escalates risks inherent situations or transactions. Assess, control, monitor and report impact of risks, franchise, regulatory or financial.• Perform other ad-hoc duties or projects assigned from time to time.• Maintain Branch safety and security standards. Show less

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Responsible of handling First Class, Business Class, Economy Class, Enrich Platinum, Enrich Gold, Enrich Silver, and Enrich Blue walk-in passengers as per set standard.• Process bookings, ticketing and up-sell relevant products to customers whilst maintaining customer satisfaction.• Attend walk-in customer by treating customers with the highest degree of courtesy and offering appropriate solutions/products in a manner that ensures sales targets and service levels are met.• To… Show more • Responsible of handling First Class, Business Class, Economy Class, Enrich Platinum, Enrich Gold, Enrich Silver, and Enrich Blue walk-in passengers as per set standard.• Process bookings, ticketing and up-sell relevant products to customers whilst maintaining customer satisfaction.• Attend walk-in customer by treating customers with the highest degree of courtesy and offering appropriate solutions/products in a manner that ensures sales targets and service levels are met.• To ensure customer issues is resolved by securing the relevant information and finding a suitable resolution • To assist superior and provide support with respect to delegated tasks or assignments.• Empowered to ensure overall efficiency of Ticketing Office operations in the absence of Senior Executive Show less

Ampang, Federal Territory Of Kuala Lumpur, Malaysia

• Perform daily teller functions and service activities according to operations and service standard.• To ensure all operational procedures comply with manuals and other banking rules & regulations.• Attend to walk-in customers and perform day-to-day banking transactions.• Identify and escalate risks inherent situations or transactions. Assess, control, monitor and report impact of risks, franchise, regulatory or financial.• Conduct business and day to day activities… Show more • Perform daily teller functions and service activities according to operations and service standard.• To ensure all operational procedures comply with manuals and other banking rules & regulations.• Attend to walk-in customers and perform day-to-day banking transactions.• Identify and escalate risks inherent situations or transactions. Assess, control, monitor and report impact of risks, franchise, regulatory or financial.• Conduct business and day to day activities contributing to a 'no surprise' compliance culture by ensuring adherence to the Group's AML program, policies, and procedures. Show less

Petaling Jaya, Selangor, Malaysia

• Responsible to provide good customer service and assist customers on any enquiries • Perform over the counter transactions for all products• Cross sell to customers and provide sales referral• Perform relief function as Service Ambassador based on business needs