● Content Moderation Excellence: Skillfully review and curate content across short-video platforms within Southeast markets, ensuring alignment with local policies, regulations, and cultural sensitivities.● Effective Complaint Resolution: Handle user complaints and reports with professionalism and empathy, swiftly addressing issues within the community.● Policy Interpretation and Application: Demonstrate proficiency in interpreting and applying intricate policies and guidelines to content moderation By thoroughly understanding review policies and guidelines.● Workflow Enhancement: Identify and capitalize on opportunities to optimize content moderation workflows through daily data analysis By scrutinizing workflow processes and performance metrics.● Risk Assessment and Community Safety: Conduct thorough analysis to evaluate the risk level of incidents and assess the safety status of the community and products.

● Graphic Design Proficiency: Crafted visually stunning posters for Go Eat's social media accounts, with designs subsequently featured on billboards and various media platforms.● Strategic Audience Engagement: Developed innovative strategies to expand Go Eat's reach into new target markets, pushing beyond traditional boundaries to captivate audiences outside their comfort zones.● Pandemic-Resilient Market Development: Planned and executed initiatives to propel Go Eat's growth in Malaysia amidst the challenges of the pandemic.● Website Design Excellence: Responsibled entailed translating the brand identity into visually appealing web designs that enhanced user experience and facilitated seamless navigation.