Data Center Assistant
Current- Perform day-to-day computer operations as listed in the production jobs schedule and first-level diagnosis of software, hardware and network problems.
- Ensure standards to meet the service level agreement (SLA) such as agreed response time, high service availability, and adherence to batch processing schedule and computer report distribution.
- Refine exists windows server automation batch script task to ensure efficiency in transferring production files to the end-user while adhere the system security guidelines.