Ensure store operational requirements as per set Standard Operating Procedure (SOP) and by scheduling and assigning employees; following up on work results all the time. Performing all time excellent customer service by demonstrating strong selling skills and meet sales goals with maintain store staff’s job results also providing advice for staff performance improvement. Attend to customer complaints and ensure they are tactfully handled. Handle sales transaction in POS and ensure 100% accuracy and follow set standards of cash deposit as per the company policy. Maintain outstanding store condition and visual merchandising standards and ensure store windows and in-store visual merchandising are in line with brand’s guideline. Monitor and maintain retail store inventory level and feedback to Merchandising Manager and Retail Operation Manager up on sales trend and movement. Ensure proper stock receiving (physical / system) and processing and arranging as per set standard. Perform weekly / monthly / yearly stock count and control process according to company’s guideline. Assisting to prepare and submit effective monthly staff duty roster, attendance report and other related reports such as Sales Tracking on Daily / Weekly / Monthly sales report. Ensure 100% implementation of promotional and marketing event organized by brand marketing team.