Ali Henry Garcia Email & Phone Number

Mexico City, Mexico

As the Director of Sales Operations at C3ntro Telecom, I hold a pivotal role in driving operational excellence and maximizing revenue generation. My key responsibilities include:- Orchestrating the optimization of lead-to-cash processes within C3ntro's enterprise business unit. I collaborate with interdisciplinary teams across the organization, utilizing agile methodologies to streamline and enhance the efficiency of these critical processes.- Taking the lead in sales forecasting, strategic planning, and budgeting, enabling the sales management organization to make informed decisions and drive sustainable growth.- Managing a high-performing team of Pre-Sales Consultants who provide crucial support to the Sales team in securing new business opportunities and nurturing existing client relationships.- Steering the pricing unit to design competitive and compelling pricing packages for our range of products and services, ensuring that our offerings align with market demands while maximizing profitability.- Overseeing the Project Management Office (PMO) and the Service Delivery team, ensuring the successful execution of projects, adherence to timelines and budgets, and the achievement of project objectives.By implementing best practices, leveraging cross-functional collaboration, and embracing a data-driven approach, I am dedicated to optimizing sales operations, fostering growth, and contributing to C3ntro Telecom's continued success in the highly competitive telecommunications industry.

Mexico City Metropolitan Area

As the Managing Director at Hangar Group, I held a leadership role across various business verticals. My key responsibilities included:- Providing general management to Hangar Group, driving revenue growth, profitability, and operational excellence. I implemented strategic initiatives and oversaw their execution, ensuring the achievement of KPI´s and the overall success of the organization.- Demonstrating expertise in commercial management for technology companies throughout the LATAM region. I formulated and executed effective commercial strategies, fostering strong relationships with channels, customers, and technology partners, which played a pivotal role in driving business growth and market presence.- Engaging as an executive consultant at the CXO level, partnering with SMBs and large companies in the LATAM region. I collaborated with key stakeholders to develop impactful business strategies, innovative sales models, and effective digital transformation initiatives. - Leading web development projects, specializing in eCommerce solutions, SEO, analytics, and digital marketing. I leveraged my expertise in these areas to enhance online presence, drive customer engagement, and optimize digital marketing campaigns, resulting in increased brand visibility and revenue generation.- Overseeing property management for both enterprise and residential sectors, providing smart building solutions. I ensured efficient operation and maintenance of properties, incorporating advanced technologies to enhance sustainability, security, and overall tenant satisfaction.- Earning a reputation as a trusted advisor and organizational coach for CXO´s and HR departments. I provided invaluable guidance on strategic decision-making, organizational development, and talent management, helping clients optimize their leadership capabilities and drive successful business outcomes.

Mexico City Area, Mexico

- Successfully led sales efforts across multiple countries, including Mexico, Colombia, Central America, and the Caribbean for Orange Business Services.- Demonstrated track record of achieving sales targets and driving revenue growth by selling B2B technology and telecommunications solutions within various verticals, including Oil & Gas, Health, Government, Finance, Manufacturing, and Global Accounts.- Conducted budget and forecast reviews, ensuring effective financial planning and resource allocation.- Analyzed sales statistics to identify business growth opportunities and implemented strategies to capitalize on them.- Accountable for meeting regional order and revenue targets, demonstrating exceptional sales performance.- Developed and managed the region's sales funnel and pipeline, driving consistent sales opportunities.- Proactively identified and targeted new customers and sales opportunities at the CXO level.- Actively promoted marketing initiatives for customers and partners, enhancing brand awareness and driving business growth.

- Management for the implementation of products and services which included Network and Technology Infrastructure for large customers.- Management, ownership and implementation of New Technologies and ensure full handover for operational support. - Responsible for service delivery, engineering services, and customer service. - Proven experience in Carrier ecosystems with structuring and negotiating the business, technology and legal aspects of carrier partnership agreements, with a track record of closed carrier partnerships.- Achievement of service levels and Key Performance Indicators.- Provide coaching and support to Project Engineers.

Caracas, Federal District, Venezuela

-Proven results and over achievement in Sales for the Oil, Telco, Government and Enterprise sectors.- Business development and increase of the pipeline.- Management of forecasts, sales budgets and quota achievement.- Management of the local team of Account Managers and Pre-Sales engineers.- General management of the Company in Venezuela.- Legal representation of the Company in all respects.

Caracas, Federal District, Venezuela

- Responsibility for achieving country annual order and revenue targets in Consulting, Project Management, Service Management and Integration Services.- Review and manage of major bids and opportunities through the sales process.- Maintain vendor and partner relationships to expand accounts and revenue.- Ensure that the team of consultants and pre-sales engineers have the knowledge, skill and development plans to overachieve in their assigned roles.

- Support the Sales team in the start-up and delivery of Sales projects, contributing with the good relationship of the customers by providing recommendation of best practices, products and solutions presentations, network assessments and formal training.- Deployment of networking solutions for large enterprises, including requirements gathering, design, implementation and documentation with responsibility for the overall project success from a timing and cost perspective.- Awarded as “Rising Professional Services Star” in 2005 for winning a Global technical design contest, billable consulting work on Security and best personal revenue performance in 2005

Caracas, Federal District, Venezuela

- Conduct implementations of network, video and voice services for international customers.- NOC and SOC trouble shooting.- Backbone configuration and maintenance.

From 1996 to 2000 I worked as a IT Manager for Jantesa, Oil Company in Venezuela, conducting IT infrastructure projects and managing LAN/WAN services for the oil industry.

Master, Telecommunications Management

Bachelor, Computer Engineering