Ali Ghanbari Email and Phone Number

• Led a team of six cloud engineers in the deployment of over 50 large-scale cloud projects• Facilitated discussions with 100+ enterprise clients to elicit detailed technical specifications, enabling alignment between client expectations and project deliverables, ultimately increasing retention rates for key accounts• Partnered with technical teams in conducting quarterly performance assessments, leading to the identification of 5 strategic initiatives; the resulting enhancements are now employed across three departments, fostering a culture of continuous improvement• Architected a multi-region cloud infrastructure that supported 99.9% uptime, allowing for uninterrupted access to services, while implementing automated monitoring systems that tracked performance across 30,000 virtual machines• Implemented large-scale Kubernetes clusters to enhance operational efficiency for cloud-native applications, achieving a deployment time reduction of 40% while supporting 500,000+ concurrent users without downtime• Spearheaded the deployment of object storage and disaster recovery as a service for high workloads, resulting in a 30% increase in data retrieval speed and improving data resilience across cloud services

• Deployed OpenStack and its components across multi-node, multi-datacenter environments with high availability.• Managed and maintained over 100 Linux servers running the OpenStack Cloud environment.• Oversaw cloud infrastructure for 100 large-scale projects.• Deployed and maintained 10 private clouds for various clients.• Enhanced storage performance by 50% through cloud infrastructure optimization.• Maintained and improved the e ciency of the Ceph production storage cluster.• Deployed and maintained software-de ned storage, including Ceph and Linstor, across 100+ storagenodes.• Participated in a 24/7 on-call rotation for cloud infrastructure support.

• Maintained network uptime at 99.99% by overseeing a team of NOC engineers and continuously optimizing processes.• Coordinated the implementation of a new network monitoring tool, achieving 100% infrastructure coverage.• Led a team of technical support specialists in providing timely and e ective resolutions to customer inquiries and issues.• Collaborated with cross-functional teams to identify and implement process improvements for optimizing customer support operations.• Developed and delivered training programs to enhance the technical skills and knowledge of support team members.

• Troubleshot Linux and Windows virtual machines on the OpenStack Cloud Platform.• Handled technical support for 50 large-scale projects simultaneously, assisting clients with ITinfrastructure setup and troubleshooting.• Increased client retention by 20% through proactive technical support and regular system healthcheckups.• Utilized troubleshooting skills to analyze and resolve customer issues in a timely manner.

• Architected robust application infrastructure on AWS.• Partnered with cross-functional teams to enhance application performance.• Leveraged Kubernetes for e cient container orchestration and dynamic application scaling.• Designed and deployed scalable solutions for enterprise clients, ensuring seamless integration andoptimal functionality.

• Installed and maintained IT infrastructure.• Provided end-user support and troubleshooting for software and hardware issues.• Con gured and monitored virtualized environments using VMware and Hyper-V.

• Installed and con gured Linux servers and application services, and troubleshooted issues.• Collaborated with team members on projects, e ectively communicated solutions, and providedtechnical support.• Designed and implemented automated deployment processes using Ansible for a high-availabilityproduction environment.• Performed system upgrades and patch management on CentOS and Ubuntu servers.