Enhancing operations, people, culture, and growth strategies so that organizations have the space to interact in more meaningful ways; with their teams, their clients, and their communities. -Developed scalable strategies for organizations, transforming them from small-scale operations to multi-city high profitability portfolios.-Managed high-profile openings, initiatives, and short-term operations to ensure seamless execution.-Optimized operations, tech stacks, people systems, and organizational growth strategies.-Cultivate the brand, vision, values, and cultural backbone of an organization in collaboration with the leaders and culture bearers. -Integrate and introduce hospitality ideology into organizations that don't traditionally prioritize human interaction resulting in stronger client bases, referrals, and consistent flow of business.-Cultivated partnerships and collaboration with various stakeholders to drive growth and innovation.

Instilled a company culture of accountability and growth mindset. Engineered and oversaw an innovative lean operating model including intuitive tech stacks, equitable and diverse people systems, and autonomous venue leadership resulting in exceeding all profitability, experience, and growth expectations year over year. -Co-Created an ambitious new operating system for the hospitality industry resulting in higher profitability, fully developed talent pipeline, and a more equitable, diverse, and inclusive team structure. -Directed financial and budgetary activities, increasing efficiency and successfully scaling into two new markets.-Established and implemented departmental policies, goals, objectives, and procedures aligned with the organization's vision and values.-Developed objectives, action plans, and accountability rhythms to drive organizational and individual growth.-Led the training, development, management, and motivation of direct reports and colleagues, ensuring successful goal achievement.-Delivered an unprecedented 25% Profit Margin in our Hotels, Restaurants and Bars in 2022.-Successfully project managed the opening of The Chloe New Orleans, resulting in critical acclaim. -Co-designed branding, interiors, & FFE in addition to project managing, and successfully launching The Will & The Way & Anna's.-Maintained a healthy company culture, leading to a remarkable 90% employee retention rate.-Ensured organizational alignment through clear goals, direct communication, and accountability.-Efficiently handled insurance claims and physical building needs for the entire portfolio following Hurricane Ida, minimizing losses.

-Developed an education based platform with advancement opportunities for all team members.-Implemented proactive hiring practices, resulting in a 20% decrease in payroll expenses across the organization.-Created and executed training, feedback, and accountability programs, leading to increased productivity and reduced turnover.

-Achieved a 15% increase in profitability within the first year.-Implemented streamlined operational systems for invoicing, data management, cash handling, and vendor relationships.-Oversaw all aspects of the restaurant's operations, including team management, menu design, physical plant, and marketing.

Developed systems to facilitate service and guest experience throughout the organization. -Developed service systems to enhance guest experience and streamline operations.-Ensured a 15% profitability improvement through internal process optimization and reporting.-Played a key role in the opening management team of The Library at The Public.-Built an interactive educational resource library and implemented training curriculum.-Fostered development relationships between the profit and nonprofit sectors in collaboration with The Public Theater.Event Sales Manager, Joe's Pub & The Library -Brought in over $1.5M in revenue annually.-Managed over $5M in events annually.-Developed a loyal client base of repeat guests.