• Develop software solutions for HP Network Node Manager, a network monitoring tool, using technologies such as IntelliJ, Java EE, Maven, SNMP • Work in a global team to troubleshoot and fix code defects across multiple product versions and operating systems• Multitask a constantly evolving case load and collaborate with support engineers to efficiently resolve customer tickets in live deployment environments• Write integration and unit tests to ensure high quality of production code

• Managed a team of 6 students • Interviewed and trained new hires• Communicated with customers to solve technical issues• Maintained enterprise-level IT systems and evaluated new enterprise technologies• Troubleshot, installed, and configured Windows systems and applications

• Created biochemical research compounds by synthesizing and purifying organic compounds• Troubleshot and improved reaction pathways using Nuclear Magnetic Resonance (NMR) spectroscopy and Thin Layer Chromatography (TLC) analysis• Characterized compounds for their biochemical/medical applications

• Health Outreach for Latin America is a nonprofit organization that works to provide sustainable health care solutions to developing Latin American countries• Appointed to handle social media outlets (Facebook, Twitter, Instagram)• Managed website: posted photos, events, changed layout and appearance of website• Organized and assisted in fundraiser events